IDO-SOM3828 - an ultra-small SOM (System On Module)
📦 Location of the warehouse: China
🚚 We will ship your order within 1-3 working days after the order is taken.
Free Shipping from 30€ in Germany, 50€ in the EU!
- EU & US Countries Delivery Time: 5~10 working days.
- Other Countries Delivery Time: 2~2.5 weeks.
- Pre-Ordering: If an item is unavailable, you can pre-order it. We'll dispatch once stock is replenished. For specific delivery times, please feel free to contact us for inquiries.
- Express Shipping: Need it faster? Contact us via email or through our live chat support, and we'll arrange expedited delivery for you.
IDO-SOM3828 - an ultra-small SOM (System On Module)
Brief Introduction
IDO-SOM3828 is an ultra-small SOM (System On Module) based on the Rockchip RK3288 SoC (ARM Cortex A17 Quad-Core clocked at 1.8G). The module integrates 4 DDR3L, 1 EMMC, 1 Gigabit Ethernet PHY (RTL8211F) and PMIC (RK808-B) on a 6 x 4.6 CM PCB, which features powerful multi-thread computing capability, graphics processing capability and hardware decoding capability, and supports Android (7.1 and above), Ubuntu and Debian systems.
The SOM board has undergone strict power and signal integrity simulation design, and passed the tests of electromagnetic compatibility, temperature shock, high temperature and high humidity aging, long-term storage pressure, etc. It is stable and reliable and can be supplied in batches.
Key Features
1. Quad-core A17 processor, up to 1.5GHz, Mali T764 GPU, support AFBC, 2D acceleration, support OpenGL/CL/VG; 2. 1GB~2GB DDR3, 8GB~32GB flash;
Product Parameters
1.Specification Details
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Product Model
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IDO-SOM3828-V1-D2E8
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Configuration
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2GB DDR4, 8GB EMMC
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CPU
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Rockchip RK3288 (28nm HKMG process）
ARM® Cortex-A17 Quad-core processor, clocked at 1.8GHz |
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Graphics
Processor |
ARM® Mali-T760 MP4 Quad-core GPU, support AFBC (Arm Framebuffer Compression)
Support OpenGL ES1.1/2.0/3.0/3.1, OpenVG1.1, OpenCL, DX11 Embedded high-performance 2D hardware acceleration |
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Video Processor
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Support 4K 10bits VP9/H265/H264 video decoding, up to 60fps
1080P multi-format video decoding (VC-1, MPEG-1/2/4, VP8) 1080P video encoding, support H.264, VP8 formats Video post processor: de-interlacing, denoising, edge/detail/color optimization |
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Power Management
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RK808-B PMU (Power Management Unit)
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Power Supply
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Input voltage 5V, peak current 2.5A
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Memory
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Dual-channel 64Bit DDR3-1600MHz （1GB/2GB/4GB optional）
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Storage
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High-speed eMMC 5.1 （8GB/16GB/32GB/128GB optional）
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OS
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Android 7.1 / Ubuntu 16.04 / Debian 9&10
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Ethernet
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Onboard 10/100/1000Mbps adaptive, Ethernet PHY（Realtek RTL8211F）
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Display
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Video output interface:
- 1 x H DMI 2.0 , support 4K@60fps output and HDCP 1.4/2.2 Display interface (support dual-screen identical display, dual-screen differential display): - 1 x Dual-channel MIPI-DSI - 1 x Dual-channel LVDS or RGB - 1 x eDP |
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Audio
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1 x H DMI audio output
1 x SPDIF digital audio interface for audio output 1 x I2S for audio input and output
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Camera
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1 x MIPI-CSI camera interface ( built-in hardware ISP, up to 13Mpixel)
1 x DVP camera interface (up to 5Mpixel) |
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USB
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1 x USB 2.0, 1 x USB 2.0, 1 x USB 2.0 OTG
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IR
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1 x IR receiver interface（pin PWM1 is used）
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Expansion Interface
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5 x UART （UART2 is used as a Debug Serial by default）
1 x SDIO (SDIO0 is used to expand a WiFi module) 1 x SDMMC (it is used to expand a TF card) 4 x PWM（PWM1 is used for IR receiving, and PWM2~3 are multiplexed with UART2） 5 x I2C, 3 x I2S, 2 x SPI, GPIOs up to 55 |
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SOM Board Dimensions
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61mm x 46.7mm
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Connection Type
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Stamp holes (204 PIN, 1mm pitch)
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PCB Specs
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1.2mm thickness , 8-layer high Tg material, immersion gold craft
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2. PCBA Dimensions Diagram
3. IDO-SOM3828 Package Dimensions Diagram
1. General Shipping Information
- We provide premium shipping methods with a tracking number for each order.
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Shipping address should be input in English without any special symbols to help the courier company recognize your address in the system. We will ship according to the shipping address you provided. Please notify us of any address change before your order is marked "Shipped" to avoid parcel loss.
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Please contact our customer service staff immediately if you need to cancel or change an order. Once your order has reached "Shipped" status, it can no longer be canceled or changed in any way. To avoid complications, please recheck your shopping cart before checkout.
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We can ship all in-stock orders within 1 business day as your order has been confirmed.
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All items are inspected before dispatch and are carefully hand-packed.
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With standard courier practice, you need to check the contents of the parcel before signing for your goods. Otherwise, we will not be held responsible for any damage that may have occurred in transit.
2. Shipping Options for Germany and EU* countries
(For Products in Munich Warehouse)
2.1 Shipping options for an order value of up to €30 inside Germany or €50 inside the EU*
Shipping Options:
| Shipping Options | Germany | EU* |
|---|---|---|
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Deutsche Post |
€3.5 Arrive in 3-4 Business Days |
€6 Arrive in 5-9 Business Days |
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DHL Paket |
€6 Arrive in 2-3 Business Days |
€15 Arrive in 3-7 Business Days |
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DHL Express |
€14 Arrive in 1-2 Business Day |
€65 Arrive in 2-3 Business Days |
2.2 Free shipping options for an order value of above €30 inside Germany or €50 inside the EU*:
| Free Shipping Options | Germany | EU* |
|---|---|---|
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Deutsche Post |
Free Above €30 | Free Above €50 |
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DHL Paket |
+ €2 for Above €30 / Free Above €60 | + €8 for Above €50 / Free Above €80 |
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DHL Express |
+ €10 for Above €30 | + €60 for Above €50 |
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Certain EU Countries are not included in our EU Zone definition: United Kingdom (excluding Ireland), Switzerland, Liechtenstein, Vatican City, Albania, Belarus, Norway, Ukraine, and Iceland. For the above countries, the International Shipping Rule applies.
2.3 Shipping Options for International Countries:
(via Deutsche Post or YunExpress)
| Order Amount | International |
|---|---|
| €0 - €15 | €8 |
| €15 - €30 | €7 |
| €30 - €50 | €6 |
| €50 and above | €4 |
Important Notice:
- Please verify the inventory location on the product page before placing your order to confirm delivery timeframes.
- For products in the Shenzhen warehouse, we will typically first ship the products from the Shenzhen warehouse to our Munich warehouse, which will take around 1.5 weeks. After we receive the shipment in Munich, we will send the items to you. We will only arrange YunExpress shipping from Shenzhen for orders with products in the Shenzhen warehouse worth more than €50.
- If you place an order with products from both Munich and Shenzhen warehouses, we will first ship the products in the Munich warehouse, and then send the remaining products to you when we receive them from Shenzhen.
3. International Warehouse
3.1 German Warehouse
3.2 Chinese Warehouse
4. Customs and Taxes
4.1 How are customs handled by OpenELAB for import or export?
4.2 How is VAT charged when the Customer places an order from OpenELAB?
4.3 What kind of fee will be charged except VAT?
Effective Date: March 27, 2025
At OpenELAB, we are committed to providing accurate product descriptions and delivering high-quality products. If you experience any issues with your purchase, please notify us within 30 days of the shipment date.
1. Warranty Disclaimer
Unless explicitly stated in a specific agreement or purchase order, OpenELAB makes no warranties—express or implied—regarding the fitness, suitability, or merchantability of any product for a particular purpose or special use.
2. Warranty Policy
Warranty Period
The standard warranty period for products sold by OpenELAB is 12 months from the date of delivery.
Under this warranty, OpenELAB will make a reasonable effort to repair or replace products free of charge if defects are due to issues with raw materials, design, or manufacturing.
If the defect qualifies under this policy but falls outside the covered scope, reasonable charges may apply for repair or replacement.
After the warranty period, support may still be available at a reasonable fee.
Warranty Exclusions
The warranty does not apply in the following cases:
- The product is beyond the 12-month warranty period.
- Damage due to misuse, improper maintenance or storage, or failure to follow the user guide or manual.
- Issues caused by Force Majeure events (e.g., natural disasters, war, legal changes, etc.).
- Unauthorized repair attempts by the customer.
- The product is not defective but has been opened and is non-returnable by policy.
3. Returns & Refunds
If you're not satisfied with your purchase, you may be eligible for a return or exchange:
- Return for Refund: Within 15 days of receipt (unopened).
- Return for Replacement: Within 30 days of receipt (damaged or defective).
- Exchange Window: Up to 30 days from receipt.
Please email us at info@openelab.io for a return authorization before sending anything back.
Return Conditions
- Items must be in original, clean, and mint condition with packaging intact.
- Returns of damaged, used, scratched, modified, or programmed items will not be accepted.
- Include the receipt, a brief note with your name, order number, and reason for return.
Shipping & Fees
- Customers are responsible for return shipping to our warehouses in Europe, the US, or China.
- Refunds may be subject to additional shipping fees unless the return is due to our error.
- A flat €8 shipping fee will be deducted for returned items that originally qualified for free shipping.
Payment Platform Fees
For refunds processed through third-party platforms such as PayPal or Braintree, a standard 3.5% service fee may be deducted to cover payment processing costs.
