Payment Information
General
We accept PayPal, Credit Card, and Wire Transfers as payment methods.
The payment terms are DELIVERY AGAINST PAYMENT. Please note that we DO NOT accept C.O.D. (cash on delivery).
Invoices can be downloaded from your Order History page after placing the order. For OpenELAB Fusion orders, proforma invoices are available for download on the checkout page, after selecting a shipping option and before completing the payment.
Accepted Payment Methods
Credit/Debit Card
We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. All card payments are processed securely, providing you with peace of mind regarding your financial information.
PayPal
For your convenience, we also accept payments through PayPal. Simply choose PayPal as your payment method during checkout and follow the instructions to complete your transaction securely.
Wire Transfers
Wire/Bank transfer payments are only accepted for orders over €500, excluding shipping fees. If you choose the bank transfer option, please select it at checkout and download the full payment instructions. Additionally, you must notify us via email of your intent to pay; our contact email is: info@openelab.io
Please note that payments must be completed in Euros (EUR) using SHA (Shared) instructions and may take 1 to 5 business days to reach our account. Orders will only begin processing once we have verified the payment. To expedite payment verification, please include your OpenELAB order number in the payment reference. You will be required to upload proof of payment (within 7 days) via your OpenELAB account.
