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E-POWERRC 60KG Digital Servo
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Guarantee & Return Policy
Effective Date: December 10, 2025
At OpenELAB, we are committed to providing accurate product descriptions and high-quality electronics. The following policy outlines your rights and obligations, designed to be fair to both our customers and our business operations globally.
1. Warranty Policy
A. Standard Limited Warranty (Global & US)
For customers in the United States, Asia, and other non-EU regions:
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Warranty Period: OpenELAB provides a 12-month warranty from the date of delivery.
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Coverage: This warranty covers defects in material and workmanship under normal use.
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Resolution: We will repair or replace defective units at no charge.
B. Statutory Rights for EU/UK Customers (EU Compliance)
If you are a consumer residing in the European Union or the UK purchasing from our global site:
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Statutory Guarantee: You are entitled to a 24-month statutory guarantee for conformity defects present at the time of delivery, in accordance with EU consumer protection laws.
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Relation: The Standard Limited Warranty (Section 1.A) applies in addition to, and does not replace, your statutory rights.
C. Warranty Exclusions (Applies to ALL Regions)
Warranty coverage is VOID if the damage is caused by:
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Misuse: Incorrect installation, reverse polarity, or exceeding voltage limits.
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Unauthorized Modification: This explicitly includes soldering, cutting pins, modifying the PCB, or flashing unauthorized/beta firmware that "bricks" the device.
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Physical Damage: Drops, moisture/water damage, or electrical surges (lightning).
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Normal Wear & Tear: Consumable parts (e.g., batteries), unless defective upon arrival.
Note: For non-warranty repairs (e.g., customer-induced damage), we may offer repair services for a fee. Shipping and diagnostic costs will be borne by the customer.
2. Return & Refund Policy
A. Return Window
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Standard: You may request a return within 31 days of receiving your order.
B. Refund Conditions & Restocking Fees
To protect against policy abuse, the refund amount is strictly determined by the condition of the returned item.
1. Full Refund (100%)
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The item is Brand New, Unopened, and Unused.
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The original packaging is intact and sealed.
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All accessories are present.
2. Partial Refund (Restocking Fee / Value Depreciation)
If the item is returned in a condition that prevents it from being sold as new, OpenELAB reserves the right to deduct a Restocking Fee (for US/Global) or Compensation for Loss of Value (for EU) from the refund amount.
Deductions apply if:
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Signs of Use: Visible scratches, mounting marks on screw holes, or fingerprints.
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Damaged Packaging: Original box is torn, written on, or missing.
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Technical Modification: The device has been soldered, permanently installed, or flashed with unauthorized firmware.
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Broken Seals: Anti-static bags or security seals have been opened.
Depending on the severity of the usage/damage, the deduction may range from 15% to 50% of the product price. Items damaged beyond repair due to misuse will not be refunded.
C. Shipping Costs
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Defective / Wrong Item: OpenELAB covers the return shipping cost.
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Customer Remorse (Changed Mind / Ordered Wrong Item): The customer is responsible for all return shipping costs to our designated return center (located in the US, Germany, or China, depending on your region). Original shipping fees are non-refundable unless required by local law.
3. Return Process (RMA)
To ensure a smooth return process, please follow these steps:
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Authorization: Contact us at info@openelab.io before returning any item. Returns without prior authorization will not be accepted.
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RMA Number: We will provide you with a Return Merchandise Authorization (RMA) number and the correct return address.
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Packing: Ship the item back in its original packaging with the RMA number clearly marked on the shipping label (not on the product box).
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Tracking: We strongly recommend using a trackable shipping method. OpenELAB is not responsible for returns lost in transit.
E-POWERRC 60KG Digital Servo
E-Power Waterproof Brushless 60KG Digital Servo Motors 14V Metal Gear RC Steering Servo 1/10 RC Servo for RC Car
Features:
1.Upgraded Version: Less heat, more sensitive ,high torque!10.0V ~15V high performance digital high voltage brushless . (The High voltage servo is a direct power servo that needs to be supplied with extra power).Maximum torque of this RC Servo can up to 60kg/cm.
2.Waterproof Servo:The waterproof protection level is IP67. It can adapt to different wading environments.
3.High Rotation :The steering servo (Control Angle 180°/270°/360°optional) is widely use.Excellent linearity, precision control. compatible with 1/8, 1/10 Scale Clawer Truck, Traxxas, scx10, RC Car / Robot / Boat and other remote control models.
4.High Quality :Metal gear brushless servo equipped with stainless steel gears(Black heat-treated gear:About twice hardness of ordinary steel, more wear-resistant,not easy to sweep teeth.), full CNC aluminium shell, less noise, light weight.Dual ball bearings.
5.High Speed Servo Standard Size: 1.57 x 0.78 x 1.57 inch(40 x 20 x 40 mm); W
eight:2.7oz (79g)
Description:
The EP HB8160GS 60KG large torque digital waterproof servo with 25T metal servo arm,adopt brushless motor,Compared with ordinary servo, the speed is much faster and the reaction is also fast,10V ~15V high operation voltage range.
It's a good accessory for your RC Car Truck Crawler Boat Robot and DIY model toy!
Specifications:
Brand:E-Power
Model:HB8160GS
Color:Black
Control Angle:180°/270°/360°optional
Dead band width:1 usec
Gear Material:Metal Gear
Case Material:Aluminum Case
Control System:PWM Control (1500usec in the central point)
Operation Voltage Range:10.0V ~15V
Operation Temperature Range:-20C°~ +60C°
Circle:＞100 million times without load
Operation Travel:60°±1
Limit angle :180°± 1/270°± 1/360°± 1
Direction:Re-clock wise/ Pulse Travel 500→2500 μsec
Diver type:Mos Drive
Motor Type:Brushless motor
Potentiometer Type:Direct Drive
Amplifier Type:Digital Control
Standing Torque:0.15sec/60°,48kg-cm@10.0V ;
0.13sec/60°,55kg-cm@12V
0.11sec/60°,60kg-cm@14V
Idle Current:300mA@10.0V ;400mA@12V;450mA@14V
Running Current:4000mA@10.0V ; 4500mA@12V;5500mA@14V
Ball Bearing:2BB
Connector Wire Length: 300MM JR JST Plug
Connector Wire Gauge:22AWG
Wire Info (Brown):Negative
Wire Info (Red):Positive
Wire Info (Black):Negative
Wire Info (Yellow):S Single
Dimensions:40x20x40.5mm
Weight:83g (without servo horn)
With 25T metal servo arm
Tips:Our 360degree servo built in adjustable potentiometer.So is the left and right of the middle locus are 180 degrees, not 360 degrees rotation.
Package included:
1 x Servo
1 x Servo Accessories
1. General Shipping Information
- We provide reliable shipping services with a tracking number for each order.
- Shipping addresses must be entered in English and should not contain special symbols, so that the courier system can recognize your location correctly.
- Please make sure your shipping address is accurate before placing your order. We ship strictly according to the address provided at checkout.
- In-stock orders are usually dispatched within 1 business day after order confirmation.
- Estimated delivery times refer to the period after dispatch and do not include order processing time, weekends, public holidays, customs inspection, or force majeure delays.
- If you need to cancel or modify your order, please contact us before the order is marked as “Shipped”. Once shipped, the order cannot be canceled or changed.
🚀 Need Faster Shipping?
If you require expedited shipping, please contact our customer support team at info@openelab.io for a customized quote based on your destination.
2. Shipping Rates & Options
Shipping rates are calculated based on order value, destination, and available shipping methods. The final available options will be displayed at checkout.
2.1 Germany Domestic Shipping
| Shipping Method | Order Value | Cost | Est. Delivery |
|---|---|---|---|
| Deutsche Post | €0.00 - €50.00 | €4.95 | 2-4 Business Days |
| Deutsche Post | Over €50.00 | Free | 2-4 Business Days |
|
DHL Paket (Faster Delivery) |
€0.00 - €50.00 | €6.95 | 1-3 Business Days |
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DHL Paket (Faster Delivery) |
€50.00 - €100.00 | €2.00 | 1-3 Business Days |
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DHL Paket (Faster Delivery) |
Over €100.00 | Free | 1-3 Business Days |
2.2 Selected EU Countries / Regions
Available EU shipping destinations are shown at checkout based on your shipping address. For orders shipped to selected EU countries or regions outside Germany, we use FedEx Regional Economy.
| Shipping Method | Order Value | Cost | Est. Delivery |
|---|---|---|---|
| FedEx Regional Economy | €0.00 - €100.00 | €7.95 | 3-5 Business Days |
| FedEx Regional Economy | Over €100.00 | Free | 3-5 Business Days |
EU orders may be fulfilled from our Munich warehouse or, when applicable, from our Shenzhen warehouse depending on inventory availability. For EU member states, OpenELAB covers applicable import duties and taxes under DDP service where required.
2.3 United States
| Region | Shipping Method | Order Value | Cost | Est. Delivery |
|---|---|---|---|---|
|
Continental U.S. (50 States) |
USPS Ground Advantage | €0.00 - €45.00 | €4.95 | 3-7 Business Days |
| USPS Ground Advantage | Over €45.00 | Free | 3-7 Business Days | |
| USPS Priority Mail | €0.00 - €45.00 | €16.95 | 1-4 Business Days | |
| USPS Priority Mail | Over €45.00 | €14.95 | 1-4 Business Days | |
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Non-Continental U.S. (AK, HI, PR, etc.) |
USPS Ground Advantage | €0.00 - €60.00 | €6.95 | 5-9 Business Days |
| USPS Ground Advantage | Over €60.00 | Free | 5-9 Business Days |
Non-Continental U.S. regions include Alaska, American Samoa, Guam, Hawaii, the Marshall Islands, the Northern Mariana Islands, Palau, Puerto Rico, the U.S. Virgin Islands, and U.S. Armed Forces addresses.
2.4 International Destinations Outside the EU
For selected international destinations outside the EU, including Switzerland, the United Kingdom, and Norway, shipping rates are as follows:
| Order Amount | Shipping Cost |
|---|---|
| €0.00 - €300.00 | €19.95 |
| Over €300.00 | Free |
For non-EU destinations, import duties, taxes, and customs fees may be charged by the destination country and are the responsibility of the recipient.
3. Warehouses & Fulfillment
Our products may be stored in our Munich, Arlington, and Shenzhen warehouses. The actual shipping warehouse depends on product availability and destination.
3.1 Munich Warehouse
For products stored in our Munich warehouse, we use Deutsche Post or DHL Paket for domestic deliveries within Germany. For selected EU destinations outside Germany, we use FedEx Regional Economy.
3.2 Arlington Warehouse
For products stored in our Arlington warehouse, we use USPS or UPS for deliveries within the United States.
3.3 Shenzhen Warehouse
For pre-order items or products fulfilled directly from our Shenzhen warehouse, we arrange reliable international shipping based on destination and inventory status. For EU member states, OpenELAB covers applicable import duties and taxes under DDP service where required.
4. Inventory, Pre-orders & Split Shipments
- Inventory Status: Please check the product page for real-time stock information. If an item is out of stock in our local warehouses, it may be marked as “Pre-order”.
- Pre-order Fulfillment: Pre-order items may be shipped directly from Shenzhen or restocked to a local warehouse first before final delivery.
- Split Shipments: If your order contains both in-stock and pre-order items, we may ship them separately. No additional shipping fee will be charged for split shipments caused by our fulfillment arrangement.
5. Customs, Taxes & Delivery Issues
5.1 Customs and Taxes
For EU Member States:
Whether shipped from Germany or China, OpenELAB covers applicable import duties and taxes under DDP service where required. Customers in EU member states should not be charged additional import duties or VAT upon delivery.
For destinations outside the European Union, such as Switzerland, Norway, and the United Kingdom, import duties, taxes, and customs fees may be charged by local authorities upon delivery. These fees are the responsibility of the recipient.
5.2 Damaged, Delayed, or Lost Parcels
Please inspect your parcel upon delivery where possible. If you notice visible damage, please report it to the courier and contact us as soon as possible. This does not affect your statutory consumer rights.
If your parcel is delayed, lost, returned to sender, or the tracking information has not updated for an unusual period of time, please contact us at info@openelab.io. We will assist you in checking the shipment status with the courier.
5.3 Incorrect Address or Failed Delivery
If a parcel cannot be delivered due to an incorrect or incomplete address provided by the customer, refusal of delivery, or failure to collect the parcel, additional shipping or return costs may apply.
6. VAT
For orders within the EU, VAT is collected at checkout according to the applicable destination rules. No additional VAT should be collected upon delivery for EU member state orders covered under our DDP shipping arrangement.
