Home Xiaomi Pad 6S Pro 12.4 Windows Programs Tablet

Xiaomi Pad 6S Pro 12.4 Windows Programs Tablet

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SKU: TB-xiaomipad6s1

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Specification: 8GB+128GB
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- Pre-orders will be shipped in 5 working days.

- EU & US Countries Delivery Time: 10 working days.

- Other Countries Delivery Time: 15 working days.

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Xiaomi Pad 6S Pro 12.4 Windows Programs Tablet

Xiaomi Pad 6S Pro 12.4 Windows Programs Tablet

This tablet can install Windows programs through Xiaomi WinPlay

Xiaomi Pad 6s Pro 124
Xiaomi Pad 6s Pro 124

🔷 Stunning 12.4 inch 3K Display
Enjoy a 3K ultra-clear screen with 144Hz refresh rate, ideal for reading, editing, and multitasking. The 3:2 aspect ratio provides more vertical space than traditional tablets—perfect for documents and post-production work. HDR10, Dolby Vision®, and up to 900 nits brightness ensure premium visuals.

🔷 Snapdragon® 8 Gen 2 Performance
Built on a 4nm process, this powerhouse processor handles demanding apps, multitasking, and creative workflows with ease.

🔷 HyperOS with Windows Program Support
Xiaomi’s HyperOS supports advanced productivity tools and allows seamless operation of Windows programs, making it ideal for professionals and students.

🔷 Immersive Audio with 6 Speakers
Get theater-grade audio with six built-in stereo speakers. Dolby Atmos® support provides surround sound for both work and entertainment.

🔷 120W HyperCharge + 10000mAh Battery
Charge in minutes, work for hours. The high-capacity battery and ultra-fast charging keep you powered all day long.

Professional Display for Creators

  • 12-bit color depth

  • DCI-P3 wide color gamut

  • Original Color Pro technology for professional-grade color calibration across devices


Xiaomi Pad 6s Pro 124

Experience seamless fluidity with the Xiaomi Pad 6S Pro 12.4 Windows Programs Tablet, featuring an ultra-smooth 144Hz AdaptiveSync display. Whether you're browsing, sketching, editing, or watching high-definition content, this display adapts in real time to your activity, providing a buttery-smooth visual experience without compromising battery life.

With 7-level dynamic refresh rate switching (30Hz to 144Hz), the tablet intelligently adjusts to your usage—saving power during reading, and boosting performance during gaming or video playback. You can also manually select between 60Hz, 90Hz, or 144Hz to match your workflow.

The result? Natural, responsive, and uninterrupted visuals on a flagship display—making the Xiaomi Pad 6S Pro the perfect companion for both productivity and entertainment.

  • Ultra-smooth 144Hz AdaptiveSync
    Automatically adjusts between 30–144Hz for optimal performance and battery efficiency.
  • Manual Refresh Rate Control
    Choose from 60Hz, 90Hz, or 144Hz based on your needs.
  • Perfect for Reading, Drawing, or Streaming
    Enjoy lag-free visuals that adapt to you in real time.
Xiaomi Pad 6s Pro 124

The Xiaomi Pad 6S Pro 12.4 Windows Programs Tablet is designed with your eye health in mind. Featuring a hardware-level low blue light display, it reduces harmful blue light emissions without sacrificing color accuracy or brightness.

Equipped with TÜV Rheinland triple certification – Low Blue Light (Hardware Solution), Flicker-Free, and Circadian Friendly – this professional-grade screen offers real comfort during extended usage.

Whether you’re reading, working late, or streaming, the screen intelligently adjusts its color temperature and brightness using built-in ambient sensors to reduce eye strain. With DC Dimming and 4096 levels of brightness control, the Xiaomi Pad 6S Pro ensures stable visuals in all lighting conditions, making it the ideal tablet for long working hours or nighttime productivity.

  • Certified Eye Protection
    TÜV Rheinland certified for Low Blue Light (Hardware Solution), Flicker-Free, and Circadian Friendly performance.
  • Adaptive Reading Mode
    Adjusts screen temperature and brightness based on your environment for better eye comfort.
  • DC Dimming + 4096 Brightness Levels
    Smooth, flicker-free brightness adjustment for comfortable viewing day or night.
  • Great for Long Work Sessions
    Eye-friendly display makes the Xiaomi Pad 6S Pro a top choice for professionals and students.
Xiaomi Pad 6s Pro 124
A human-centric operating system built for seamless integration across the smart 'Human × Car × Home' ecosystem.

Xiaomi Pad 6s Pro 124

The Xiaomi Pad 6S Pro 12.4 Windows Programs Tablet brings PC-level multitasking to your fingertips with its free multi-window support. Powered by the all-new Xiaomi HyperOS, it delivers a seamless and responsive experience whether you're working on one app or juggling multiple tasks.

You can open up to four apps simultaneously, resize and move each window freely, and enjoy an intuitive drag-and-drop experience — just like on a desktop. From browsing, editing documents, to watching videos while taking notes, multitasking has never felt this smooth on a tablet.

Whether for productivity, study, or entertainment, the Xiaomi Pad 6S Pro offers a truly desktop-like experience in a portable form.

  • Free Multi-Window Support
    Resize, move, and open up to four apps at once — just like on a PC.
  • HyperOS-Powered Multitasking
    Optimized by Xiaomi HyperOS for effortless transitions between apps and tasks.
  • PC-Like Productivity
    Enjoy a powerful workspace on the go with desktop-level flexibility.
Xiaomi Pad 6s Pro 124

The Xiaomi Pad 6S Pro 12.4 Windows Programs Tablet delivers a desktop-class file manager experience, making it easier than ever to organize and access your content. Search for files by app, category, or type, and enjoy a customizable sidebar for instant navigation.

With a big-screen layout, you can view more files at once — perfect for professionals and power users. Whether you're managing documents, media, or creative projects, the intuitive file structure ensures efficient, clutter-free control.

  • PC-Level File Manager
    Locate, sort, and manage files intuitively with a large-screen layout and smart categorization.
  • Multi-Device Syncing
    Share clipboards, sync notes, and mirror phone screens across your Xiaomi ecosystem.
  • One-Click Hotspot Access
    Instantly connect to your phone's internet with just one tap.
  • Tap-to-Share (NFC)
    Move photos and files between phone and tablet by tapping — fast and wireless.

Xiaomi Interconnectivity: Truly Cross-Device Productivity

Take full advantage of the Xiaomi ecosystem with HyperOS and Xiaomi Interconnectivity on the Xiaomi Pad 6S Pro:

  • 🔄 One-Click Hotspot Sharing
    Instantly connect to your Xiaomi smartphone's hotspot for seamless internet access, anytime, anywhere.
  • 🖥 Home Screen+
    Mirror your smartphone interface on the tablet and use global drag-and-drop to transfer files, apps, or images between devices.
  • 📋 Shared Clipboard
    Copy text or images on your phone, and paste directly onto your tablet — or vice versa — like it’s one device.
  • 📝 Notes App Cross-Device Camera Access
    Use your smartphone’s camera directly within the tablet’s Notes app to insert real-time photos into your documents.
  • 📡 Auto Network Syncing
    Your devices stay connected and in sync with minimal effort, so you never lose momentum.
  • 📲 Tap-to-Share with NFC
    Easily transfer photos and files just by tapping your phone to the tablet’s NFC zone. It’s fast, smart, and incredibly convenient.
Note: All features require both devices to be signed in to the same Xiaomi account with WLAN and Bluetooth enabled. Supported devices include Xiaomi Pad 6S Pro 12.4, Xiaomi 14, and Xiaomi 14 Ultra.
Xiaomi Pad 6s Pro 124

The Xiaomi Pad 6S Pro 12.4 Windows Programs Tablet goes beyond productivity — it becomes your ultimate wireless director monitor. With Director Mode, the tablet can instantly transform into a real-time monitor that displays your smartphone’s live camera feed over Wi-Fi.

Ideal for professional videographers and content creators, this feature supports up to 4 cameras and 4 monitors simultaneously, allowing you to preview multiple angles on a single large screen. Whether you're filming a vlog, commercial, or short film, the Xiaomi Pad 6S Pro provides unmatched creative control in the palm of your hands.

Its 12.4-inch 3K ultra-clear display ensures you see every detail with precision — no external monitor required.

Supported devices: Xiaomi Pad 6S Pro 12.4, Xiaomi Pad 6, Xiaomi 13 Ultra, Xiaomi 14, and Xiaomi 14 Ultra.

Xiaomi Pad 6s Pro 124

Professional-Grade Video & Image Editing

The Xiaomi Pad 6S Pro 12.4 Windows Programs Tablet offers a professional editing experience tailored for creators. The expansive 12.4-inch 3:2 display provides ample screen real estate to view detailed timelines, controls, and adjustment tools all at once — no tab switching, no interruptions.

Whether you're working on high-resolution videos or intricate image compositions, this tablet ensures that all your tools and parameters are visible on one screen, making your editing workflow faster, smoother, and more intuitive.

Pair it with supported styluses and keyboards for an even more desktop-like production environment — anytime, anywhere.

AI Art Creation with Mi Canvas – Visualize Ideas Instantly

Unleash your creativity with AI-powered art generation in Mi Canvas. Simply start with a basic doodle, and the powerful built-in AI large model will transform it into stunning artwork across multiple styles — from watercolor to oil painting to anime.

Whether you’re a professional designer or an aspiring creator, the Xiaomi Pad 6S Pro empowers you to bring your visions to life effortlessly and beautifully, right at your fingertips.


Xiaomi Pad 6s Pro 124

AI Art: Exclusive Feature for Early Testers

The Xiaomi Pad 6S Pro 12.4 Windows Programs Tablet introduces cutting-edge AI Art generation, allowing users to turn simple doodles into detailed artwork using a powerful large-scale AI model.

⚠️ Currently, the AI Art functionality is available only through internal testing. To qualify, users must apply via the Xiaomi HyperOS AI Tester Recruitment post in the Xiaomi Community.

This feature reflects Xiaomi’s commitment to empowering creators with next-gen tools. Full public rollout is expected soon, making this tablet a future-ready creative platform.

 

Meetings Are Easier and More Productive

With a 12.4 inch large display, powerful front-facing camera, and 6-speaker Dolby Atmos® sound system, the Xiaomi Pad 6S Pro offers an optimized setup for video conferencing and online meetings. HyperOS ensures stable performance while multitasking — whether you’re presenting, screen sharing, or running productivity apps.

Enjoy smoother video calls, enhanced clarity, and less friction when connecting across platforms. It's your perfect remote work companion.

Xiaomi Pad 6s Pro 124

32MP Ultra-Clear Front Camera with FocusFrame

The Xiaomi Pad 6S Pro 12.4 Windows Programs Tablet is equipped with a powerful 32MP front-facing camera featuring FocusFrame technology. Whether you're pacing around during a presentation or others join/leave your call, the camera intelligently keeps the speaker centered by automatically adjusting the field of view.

This ensures you're always in focus, making virtual meetings and online presentations more professional and immersive.

AI Conference Toolbox – Your Intelligent Meeting Assistant

Upgrade your productivity with the AI-powered Conference Toolbox. During online meetings, you can enable:

  • AI Subtitles for real-time transcription

  • Live Translation for multilingual conversations

  • Smart Summary to automatically generate concise meeting notes after the call

⚠️ Currently, AI Subtitles and Smart Summary are available only to internal beta testers via Xiaomi HyperOS AI recruitment post in the Xiaomi Community.

These features are designed to save time, improve accuracy, and enhance your online collaboration.

Perfect Office Companion: Stylus & Touchpad Keyboard Support

Turn your tablet into a powerful workstation. The Xiaomi Focus Pen and Xiaomi Pad 6S Pro Touchpad Keyboard provide:

  • Smooth, pressure-sensitive writing

  • Fast text input

  • Seamless multitasking and gesture controls

Whether you're sketching creative concepts or typing reports, these accessories boost both productivity and creativity.

More Power for Creative & Business Workflows

With the Snapdragon® 8 Gen 2 processor, HyperOS, and a large 12.4 inch 3K display, the Xiaomi Pad 6S Pro delivers the performance, visuals, and versatility professionals demand. Handle Windows programs, design software, or video conferencing tools with zero lag — all in one portable device.

Xiaomi Pad 6s Pro 124

Snapdragon® 8 Gen 2 – Power Meets Efficiency

The Xiaomi Pad 6S Pro 12.4 Windows Programs Tablet is powered by the Snapdragon® 8 Gen 2 Mobile Platform, built on a cutting-edge 4nm flagship process. Its 8-core CPU delivers exceptional performance and energy efficiency, ensuring smooth operation whether you're editing videos, running productivity apps, or gaming.

This processor balances high-performance output and power management, delivering a truly sophisticated experience for both entertainment and professional creation.

Next-Gen Memory & Storage: LPDDR5X + UFS 4.0

Experience ultra-fast app launches and file transfers with LPDDR5X RAM and UFS 4.0 storage. This high-speed combo drastically reduces read/write times, helping you work more efficiently and power through demanding creative tasks with ease.

10,000mAh Battery – Built to Last

With a massive 10,000mAh battery, the Xiaomi Pad 6S Pro provides up to 22 days standby time — ideal for business trips, remote work, or long creative sessions. Stay connected and productive all day long without battery anxiety.

120W HyperCharge – Full Charge in Just 35 Minutes

Need power in a flash? The Xiaomi Pad 6S Pro supports 120W HyperCharge, letting you go from 0 to 100% in just 35 minutes (lab-tested). It’s one of the fastest charging tablets in its class, so you can recharge during a quick break and get back to creating.

Note: Charging speed may vary based on environment and settings. Speed mode must be enabled for full performance.

6-Speaker Panoramic Sound – An Immersive Experience

Immerse yourself in stunning audio with six integrated speakers that produce panoramic stereo sound. Whether you're watching movies, listening to music, or attending video meetings, the Xiaomi Pad 6S Pro delivers rich, immersive sound quality.

Wi-Fi 7 Support – Ultra-Fast Network Speeds

Experience next-level connectivity with Wi-Fi 7, supporting a theoretical peak speed of 5.8Gbps*. Enjoy faster downloads, smoother streaming, and lower latency in video calls and cloud-based workflows.

Wi-Fi 7 requires a compatible router. Speed and performance may vary by environment.


Xiaomi Pad 6s Pro 124

Refined Metal Design That Balances Elegance and Portability

The Xiaomi Pad 6S Pro 12.4 Windows Programs Tablet features a sleek and minimalist unibody metal design, exuding premium craftsmanship and durability. With a slim profile of just 6.26mm and weighing only 590g, it's impressively lightweight and easy to carry — whether you're working on the go or relaxing at home.

Available in Graphite Gray, this tablet is built to complement your professional style while delivering next-gen performance in a slim, stylish form factor.

50MP Ultra-Clear Camera System – Capture with Precision

Equipped with a 50MP ultra-clear main camera and a 2MP depth sensor, the Xiaomi Pad 6S Pro empowers you to take sharp, detailed photos and professional-looking portraits. Whether you're scanning documents, capturing creative inspiration, or using the camera in AR apps, the rear camera system adds functionality beyond entertainment.

See specs

Notes:

The product images and feature illustrations on this page are for reference only and may not reflect the actual product structure. Please refer to the actual product for accuracy.

Available memory and storage capacity may be less than stated due to pre-installed system software and applications. Part of the RAM is occupied by the operating system, and part of the ROM is used by the OS and pre-installed apps.

Charging and battery-related data are based on tests conducted in Xiaomi Internal Labs. Actual performance may vary depending on usage conditions, software versions, test environments, and specific device models.

Final battery life, memory availability, and performance may differ from lab results. Please refer to real-world usage for accurate expectations.

1. General Shipping Information

  • We provide premium shipping methods with a tracking number for each order.
  • Shipping addresses must be entered in English without special symbols to help the courier company recognize your address in the system. We will ship strictly according to the shipping address you provided. Please notify us of any address change before your order is marked "Shipped" to avoid parcel loss.
  • Please contact our customer service staff immediately if you need to cancel or change an order. Once your order has reached "Shipped" status, it can no longer be canceled or changed in any way. To avoid complications, please recheck your shopping cart before checkout.
  • We can ship all in-stock orders within 1 business day after your order has been confirmed.
  • All items are inspected before dispatch and are carefully hand-packed.
  • With standard courier practice, you need to check the contents of the parcel before signing for your goods. Otherwise, we will not be held responsible for any damage that may have occurred in transit.

🚀 Need Faster Shipping?

If you require expedited shipping (Express), please contact our customer support team at info@openelab.io for a customized quote tailored to your location.

2. Shipping Rates & Options

Our shipping rates are calculated based on the order value and destination. Please refer to the tables below for details.

2.1 Germany (Domestic)

Shipping Method Order Value Cost Est. Delivery
Deutsche Post €0 - €50.00 €4.95 2-4 Business Days
Deutsche Post Over €50.00 Free 2-4 Business Days
DHL Paket
(Faster Delivery)
€0 - €50.00 €6.95 1-3 Business Days
DHL Paket
(Faster Delivery)
€50.00 - €100.00 €2.00 1-3 Business Days
DHL Paket
(Faster Delivery)
Over €100.00 Free 1-3 Business Days

2.2 European Union (EU)*

*Including:

Åland Islands, Andorra, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Gibraltar, Greece, Guernsey, Hungary, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden.*
Shipping Method Order Value Cost Est. Delivery
Deutsche Post €0 - €100.00 €7.95 5-9 Business Days
Deutsche Post Over €100.00 Free 5-9 Business Days
DHL Paket
(Faster Delivery)
€0 - €100.00 €15.95 3-7 Business Days
DHL Paket
(Faster Delivery)
€100.00 - €250.00 €7.95 3-7 Business Days
DHL Paket
(Faster Delivery)
Over €250.00 Free 3-7 Business Days

2.3 United States

Region Shipping Method Order Value Cost Est. Delivery
Continental U.S.
(50 States)
USPS Ground Advantage €0 - €45.00 €4.95 3-7 Business Days
USPS Ground Advantage Over €45.00 Free 3-7 Business Days
USPS Priority Mail €0 - €45.00 €16.95 1-4 Business Days
USPS Priority Mail Over €45.00 €14.95 1-4 Business Days
Non-Continental U.S.
(AK, HI, PR, etc.)
USPS Ground Advantage €0 - €60.00 €6.95 5-9 Business Days
USPS Ground Advantage Over €60.00 Free 5-9 Business Days

* The regions in the Non-Continental U.S. include: Alaska, American Samoa, Guam, Hawaii, the Marshall Islands, the Northern Mariana Islands, Palau, Puerto Rico, the U.S. Virgin Islands, and all U.S. Armed Forces addresses. The shipping and delivery to these areas are subject to the Non-Continental U.S. shipping rules.

2.4 International (Outside EU)

For specific international destinations, including Switzerland, United Kingdom, and Norway.

Order Amount Shipping Cost
€0 - €100.00 €15.95
€100.00 - €250.00 €7.95
Over €250.00 Free

Important Notice:

  • Inventory Status: Please check the inventory status on the product page. Our system displays real-time stock for our Munich and Long Beach warehouses. If an item is out of stock in these locations, it will be marked as "Pre-order". You can still place an order for these items.
  • Pre-order Fulfillment: For "Pre-order" items, we arrange the most efficient logistics solution to ensure you receive your goods as quickly as possible. Your package may be shipped directly from our Shenzhen warehouse. Alternatively, as part of our standard restocking process, we may transport the goods to our Munich or Long Beach warehouse first (typically taking 5-10 business days) before dispatching them to you.
  • Split Shipments: If your order contains both in-stock and Pre-order items, we will prioritize shipping the in-stock items from the local warehouse immediately. The remaining Pre-order items will be sent to you in a separate shipment once they are ready.

3. International Warehouse

Our products are stored in our Munich, Long Beach, and Shenzhen warehouses to provide more flexible logistics solutions tailored to different regions and customer needs. On each product's description page, we indicate the specific warehouse location to help you better plan your purchase and delivery schedule.

3.1 German Warehouse

For products stored in our warehouse in Munich, we use either Deutsche Post or DHL for shipping, depending on the size of the package. Logistics within Germany are very efficient, with an estimated delivery time of 2-4 business days, ensuring you receive your order quickly and conveniently. For Western EU countries, the estimated delivery time is 4-6 business days. For Eastern EU countries, the estimated delivery time is 6-8 business days.

3.2 US Warehouse

For products stored in our warehouse in Long Beach, we use either USPS or UPS for shipping, depending on the size of the package. Logistics within U.S. are very efficient, with an estimated delivery time of 3-7 business days, ensuring you receive your order quickly and conveniently.

3.3 Chinese Warehouse

For Pre-order items or orders fulfilled directly from our Shenzhen warehouse, we utilize YunExpress for reliable international shipping. Given the complexities of international shipping, the estimated delivery time for these packages is around 10 business days, though this may vary slightly due to customs processes or other uncontrollable factors. Otherwise, products will be restocked to our Munich or US warehouses before final delivery, as detailed in the "Important Notice" above.

4. Customs and Taxes

4.1 How are customs handled by OpenELAB for import or export?

For EU Member States: Whether shipped from Germany or China, we cover all import duties and taxes (DDP), ensuring that you receive your package without any additional costs or hassle with customs.

Important Exception for Non-EU Countries (e.g., Switzerland, Norway):
For countries outside of the European Union, such as Switzerland and Norway, you may be subject to import duties, taxes, and/or customs fees charged upon delivery. These fees vary from country to country and are the sole responsibility of the recipient.

⚠️ Refusal of Delivery: If you refuse to pay these fees upon delivery and the package is returned to us, the refund amount will be calculated after deducting the original shipping costs, return shipping costs, and any applicable customs or storage fees.

4.2 How is VAT charged when the Customer places an order from OpenELAB?

In accordance with the newest VAT e-commerce rules in the EU, OpenELAB shall have the right to charge the amount of VAT at checkout. The standard rate of actual VAT applied is subject to the destination country's regulations. No additional VAT will be charged upon delivery for these orders.

Effective Date: December 10, 2025

At OpenELAB, we are committed to providing accurate product descriptions and high-quality electronics. The following policy outlines your rights and obligations, designed to be fair to both our customers and our business operations globally.

1. Warranty Policy

A. Standard Limited Warranty (Global & US)

For customers in the United States, Asia, and other non-EU regions:

  • Warranty Period: OpenELAB provides a 12-month warranty from the date of delivery.

  • Coverage: This warranty covers defects in material and workmanship under normal use.

  • Resolution: We will repair or replace defective units at no charge.

B. Statutory Rights for EU/UK Customers (EU Compliance)

If you are a consumer residing in the European Union or the UK purchasing from our global site:

  • Statutory Guarantee: You are entitled to a 24-month statutory guarantee for conformity defects present at the time of delivery, in accordance with EU consumer protection laws.

  • Relation: The Standard Limited Warranty (Section 1.A) applies in addition to, and does not replace, your statutory rights.

C. Warranty Exclusions (Applies to ALL Regions)

Warranty coverage is VOID if the damage is caused by:

  1. Misuse: Incorrect installation, reverse polarity, or exceeding voltage limits.

  2. Unauthorized Modification: This explicitly includes soldering, cutting pins, modifying the PCB, or flashing unauthorized/beta firmware that "bricks" the device.

  3. Physical Damage: Drops, moisture/water damage, or electrical surges (lightning).

  4. Normal Wear & Tear: Consumable parts (e.g., batteries), unless defective upon arrival.

Note: For non-warranty repairs (e.g., customer-induced damage), we may offer repair services for a fee. Shipping and diagnostic costs will be borne by the customer.

2. Return & Refund Policy

A. Return Window

  • Standard: You may request a return within 30 days of receiving your order.

  • EU Customers: You have the statutory right to withdraw from the contract within 14 days of receipt without giving a reason.

B. Refund Conditions & Restocking Fees

To protect against policy abuse, the refund amount is strictly determined by the condition of the returned item.

1. Full Refund (100%)

  • The item is Brand New, Unopened, and Unused.

  • The original packaging is intact and sealed.

  • All accessories are present.

2. Partial Refund (Restocking Fee / Value Depreciation)
If the item is returned in a condition that prevents it from being sold as new, OpenELAB reserves the right to deduct a Restocking Fee (or "Compensation for Loss of Value" for EU customers) from the refund.
Deductions apply if:

  • Signs of Use: Visible scratches, mounting marks on screw holes, or fingerprints.

  • Damaged Packaging: Original box is torn, written on, or missing.

  • Technical Modification: The device has been powered on, programmed/flashed, or soldered.

  • Broken Seals: Anti-static bags or security seals have been opened.

Depending on the severity of the usage/damage, the deduction may range from 15% to 50% of the product price. Items damaged beyond repair due to misuse will not be refunded.

C. Shipping Costs

  • Defective / Wrong Item: OpenELAB covers the return shipping cost.

  • Customer Remorse (Changed Mind / Ordered Wrong Item): The customer is responsible for all return shipping costs to our designated return center (located in the US, Germany, or China, depending on your region). Original shipping fees are non-refundable unless required by local law.

3. Return Process (RMA)

To ensure a smooth return process, please follow these steps:

  1. Authorization: Contact us at info@openelab.io before returning any item. Returns without prior authorization will not be accepted.

  2. RMA Number: We will provide you with a Return Merchandise Authorization (RMA) number and the correct return address.

  3. Packing: Ship the item back in its original packaging with the RMA number clearly marked on the shipping label (not on the product box).

  4. Tracking: We strongly recommend using a trackable shipping method. OpenELAB is not responsible for returns lost in transit.