Home M5Stack AI Pyramid Computing Box Pro 8GB Version (AX8850) (Pre-order)

M5Stack AI Pyramid Computing Box Pro 8GB Version (AX8850) (Pre-order)

SKU: M5-AI-003-PRO
Sale price 373,00 €
incl. VAT
excl. VAT

Shipping within 72 hours

*Excluding pre-order items

Visa
PayPal
Mastercard
American Express
Shop Pay

Ask a question

Guarantee & Return Policy

Effective Date: December 10, 2025

At OpenELAB, we are committed to providing accurate product descriptions and high-quality electronics. The following policy outlines your rights and obligations, designed to be fair to both our customers and our business operations globally.

1. Warranty Policy

A. Standard Limited Warranty (Global & US)

For customers in the United States, Asia, and other non-EU regions:

  • Warranty Period: OpenELAB provides a 12-month warranty from the date of delivery.

  • Coverage: This warranty covers defects in material and workmanship under normal use.

  • Resolution: We will repair or replace defective units at no charge.

B. Statutory Rights for EU/UK Customers (EU Compliance)

If you are a consumer residing in the European Union or the UK purchasing from our global site:

  • Statutory Guarantee: You are entitled to a 24-month statutory guarantee for conformity defects present at the time of delivery, in accordance with EU consumer protection laws.

  • Relation: The Standard Limited Warranty (Section 1.A) applies in addition to, and does not replace, your statutory rights.

C. Warranty Exclusions (Applies to ALL Regions)

Warranty coverage is VOID if the damage is caused by:

  1. Misuse: Incorrect installation, reverse polarity, or exceeding voltage limits.

  2. Unauthorized Modification: This explicitly includes soldering, cutting pins, modifying the PCB, or flashing unauthorized/beta firmware that "bricks" the device.

  3. Physical Damage: Drops, moisture/water damage, or electrical surges (lightning).

  4. Normal Wear & Tear: Consumable parts (e.g., batteries), unless defective upon arrival.

Note: For non-warranty repairs (e.g., customer-induced damage), we may offer repair services for a fee. Shipping and diagnostic costs will be borne by the customer.

2. Return & Refund Policy

A. Return Window

  • Standard: You may request a return within 31 days of receiving your order.

B. Refund Conditions & Restocking Fees

To protect against policy abuse, the refund amount is strictly determined by the condition of the returned item.

1. Full Refund (100%)

  • The item is Brand New, Unopened, and Unused.

  • The original packaging is intact and sealed.

  • All accessories are present.

2. Partial Refund (Restocking Fee / Value Depreciation)
If the item is returned in a condition that prevents it from being sold as new, OpenELAB reserves the right to deduct a Restocking Fee (for US/Global) or Compensation for Loss of Value (for EU) from the refund amount.
Deductions apply if:

  • Signs of Use: Visible scratches, mounting marks on screw holes, or fingerprints.

  • Damaged Packaging: Original box is torn, written on, or missing.

  • Technical Modification: The device has been soldered, permanently installed, or flashed with unauthorized firmware.

  • Broken Seals: Anti-static bags or security seals have been opened.

Depending on the severity of the usage/damage, the deduction may range from 15% to 50% of the product price. Items damaged beyond repair due to misuse will not be refunded.

C. Shipping Costs

  • Defective / Wrong Item: OpenELAB covers the return shipping cost.

  • Customer Remorse (Changed Mind / Ordered Wrong Item): The customer is responsible for all return shipping costs to our designated return center (located in the US, Germany, or China, depending on your region). Original shipping fees are non-refundable unless required by local law.

3. Return Process (RMA)

To ensure a smooth return process, please follow these steps:

  1. Authorization: Contact us at info@openelab.io before returning any item. Returns without prior authorization will not be accepted.

  2. RMA Number: We will provide you with a Return Merchandise Authorization (RMA) number and the correct return address.

  3. Packing: Ship the item back in its original packaging with the RMA number clearly marked on the shipping label (not on the product box).

  4. Tracking: We strongly recommend using a trackable shipping method. OpenELAB is not responsible for returns lost in transit.
Share
M5Stack AI Pyramid Computing Box Pro 8GB Version (AX8850) (Pre-order)

M5Stack AI Pyramid Computing Box Pro 8GB Version (AX8850) (Pre-order)

373,00 €

AI Pyramid‑Pro is a pyramid‑shaped, high‑performance AI PC engineered for advanced local AI inference and edge intelligence workloads. Powered by the Axera AX8850 SoC, it integrates an octa‑core Cortex‑A55 processor and a 24 TOPS @ INT8 NPU, enabling smooth execution of demanding tasks such as AI vision processing, multimodal interaction, and on‑device large language model inference. The AI Pyramid‑Pro includes 8GB LPDDR4x high‑bandwidth memory and a dedicated hardware video engine supporting 8K H.264/H.265 encoding/decoding and 16‑channel 1080p parallel decoding, making it ideal for AI vision analytics, video processing, and multi‑stream media applications.

With dual HDMI 2.0 interfaces (1× input + 1× output), dual Gigabit Ethernet, USB 3.0, and USB Type‑C ports, the AI Pyramid‑Pro offers extensive flexibility for display connectivity, networking, and peripheral expansion. Designed as a desktop‑grade edge AI computing platform, it is optimized for field deployment in edge computing and intelligent terminal scenarios. Built for AI PCs, edge intelligent devices, and interactive smart systems, the AI Pyramid‑Pro delivers dependable local AI inference performance for applications such as AI vision gateways, smart security, and local intelligent photo albums (Immich).

 

Features

  • High Performance
    • Axera AX8850 SoC
    • Octa‑core Cortex‑A55 @ 1.7 GHz CPU
    • 24 TOPS @ INT8 NPU for high‑efficiency AI acceleration
    • 8GB (4+4) LPDDR4x 64‑bit, 4266 Mbps high‑bandwidth memory
  • Rich I/O Interface Suite
    • 2× HDMI 2.0 digital A/V interfaces (1× output + 1× input), supporting 4K@60fps
    • 4× USB‑A 3.0 ports (including 1 internal onboard port)
    • 2× USB Type‑C (USB Host + USB PD 3.0 100W power delivery)
    • 2× Gigabit Ethernet ports
    • 1× microSD card slot
    • 2× HY2.0‑4P expansion interfaces
  • Audio Subsystem
    • ES8311 audio codec
    • ES7210 4‑mic array input
    • AW8737A speaker amplifier
  • Hardware Video Engine: 8K @ 30 fps H.264/H.265 encoding & decoding, 16‑channel 1080p parallel decoding
  • Secure Boot & Encryption: AES/DES/3DES/SHA‑256 hardware security module
  • Native AXCL Support: One‑click deployment for CNN, Transformer, CLIP, Whisper, Llama 3.2, Qwen 3, InternVL3 and more; supports simultaneous H.264/H.265 encode/decode/transcode
  • Onboard STM32 Coprocessor for extended functions
    • Power monitoring
    • OLED display
    • User control buttons
    • RGB LED lighting

 

Package Contents

  • 1 × AI Pyramid‑Pro

 

Applications

  • AI PC & Edge Intelligent Terminals
  • Smart Interactive Devices: Home Assistant, AIGC, voice cloning, meeting transcription
  • AI Vision Gateways
  • Local AI Smart Photo Album (Immich)
  • AI‑Powered Smart Security (Frigate)

 

Specifications

Specification Parameter
SoC Axera AX8850
CPU Octa‑core Cortex‑A55 @ 1.7 GHz
NPU 24 TOPS @ INT8
Video Encoder 8K @ 30 fps H.264/H.265 encoding, scaling & cropping supported
Video Decoder 8K @ 30 fps H.264/H.265 decoding, 16‑channel 1080p parallel decoding, scaling & cropping supported
Memory 8GB 64‑bit LPDDR4x, 4266 Mbps (4+4)
Storage 32GB eMMC 5.1
Ethernet 2× Gigabit Ethernet ports
USB‑A Ports 4× USB‑A 3.0 (3× external + 1× internal onboard)
USB Type‑C Ports 2× USB Type‑C (1× USB Host + 1× USB PD 3.0 100W, DC 9V/12V/20V compatible)
Multimedia Interface 2× HDMI 2.0 digital A/V ports (1× output + 1× input), 4K@60fps supported
Cooling Turbo cooling fan with EC intelligent thermal control
Audio Codec ES8311 audio codec
Microphone ES7210 microphone array input
Speaker AW8737A amplifier, 4Ω 2W 2040 enclosed speaker
RGB LED 48× RGB LEDs
SmartIO Status Display OLED SSD1306 (32×128); supports IP address, system resource, custom text/graphic display
Panel dimensions: 28.54 × 8.58 × 1.22mm
User Buttons 2× user buttons (power on/off + OLED page navigation)
Power Requirement PD input rated ≥ DC 9V@3A (27W)
Product Weight 194.9g
Package Dimensions 114.5 × 105.0 × 62.0mm
Gross Weight 255.6g

 

Power RequirementThis device requires a PD adapter with a minimum output of DC 9V@3A (27W). The unit will not power on with a DC 5V supply.

Memory AllocationMemory partitioning between the AI Pyramid‑Pro system and hardware acceleration resources is defined below:
8GB variant (4GB + 4GB): 4GB allocated to system memory; 4GB reserved for hardware acceleration tasks including NPU compute and video encode/decode.
This partitioning scheme ensures stable system operation while reserving dedicated memory for AI inference and multimedia processing.

I2C Bus NoticeAvoid accessing the RTC chip during microphone recording, as this may cause unstable behavior on the SYS_I2C bus.

RTC Clock NoticeAfter external power loss, the onboard RTC clock module retains timekeeping for up to approximately 20 hours.

 

Product Comparison

Product Comparison AI PyramidAI Pyramid AI Pyramid-ProAI Pyramid-Pro
DRAM 4GB 64‑bit LPDDR4x, 4266 Mbps (2+2) 8GB 64‑bit LPDDR4x, 4266 Mbps (4+4)
HD Digital Audio/Video Interface 2x Output 1x Input + 1x Output
Enclosure Color Transparent Gray

1. General Shipping Information

  • We provide premium shipping methods with a tracking number for each order.
  • Shipping addresses must be entered in English without special symbols to help the courier company recognize your address in the system. We will ship strictly according to the shipping address you provided. Please notify us of any address change before your order is marked "Shipped" to avoid parcel loss.
  • Please contact our customer service staff immediately if you need to cancel or change an order. Once your order has reached "Shipped" status, it can no longer be canceled or changed in any way. To avoid complications, please recheck your shopping cart before checkout.
  • We can ship all in-stock orders within 1 business day after your order has been confirmed.
  • All items are inspected before dispatch and are carefully hand-packed.
  • With standard courier practice, you need to check the contents of the parcel before signing for your goods. Otherwise, we will not be held responsible for any damage that may have occurred in transit.

🚀 Need Faster Shipping?

If you require expedited shipping (Express), please contact our customer support team at info@openelab.io for a customized quote tailored to your location.

2. Shipping Rates & Options

Our shipping rates are calculated based on the order value and destination. Please refer to the tables below for details.

2.1 Germany (Domestic)

Shipping Method Order Value Cost Est. Delivery
Deutsche Post €0 - €50.00 €4.95 2-4 Business Days
Deutsche Post Over €50.00 Free 2-4 Business Days
DHL Paket
(Faster Delivery)		 €0 - €50.00 €6.95 1-3 Business Days
DHL Paket
(Faster Delivery)		 €50.00 - €100.00 €2.00 1-3 Business Days
DHL Paket
(Faster Delivery)		 Over €100.00 Free 1-3 Business Days

2.2 European Union (EU)*

*Including:

Åland Islands, Andorra, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Gibraltar, Greece, Guernsey, Hungary, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden.*
Shipping Method Order Value Cost Est. Delivery
Deutsche Post €0 - €100.00 €7.95 5-9 Business Days
Deutsche Post Over €100.00 Free 5-9 Business Days
DHL Paket
(Faster Delivery)		 €0 - €100.00 €15.95 3-7 Business Days
DHL Paket
(Faster Delivery)		 €100.00 - €250.00 €7.95 3-7 Business Days
DHL Paket
(Faster Delivery)		 Over €250.00 Free 3-7 Business Days

2.3 United States

Region Shipping Method Order Value Cost Est. Delivery
Continental U.S.
(50 States)		 USPS Ground Advantage €0 - €45.00 €5.95 3-7 Business Days
USPS Ground Advantage Over €45.00 Free 3-7 Business Days
USPS Priority Mail €0 - €45.00 €16.95 1-4 Business Days
USPS Priority Mail Over €45.00 €14.95 1-4 Business Days
Non-Continental U.S.
(AK, HI, PR, etc.)		 USPS Ground Advantage €0 - €60.00 €6.95 5-9 Business Days
USPS Ground Advantage Over €60.00 Free 5-9 Business Days

* The regions in the Non-Continental U.S. include: Alaska, American Samoa, Guam, Hawaii, the Marshall Islands, the Northern Mariana Islands, Palau, Puerto Rico, the U.S. Virgin Islands, and all U.S. Armed Forces addresses. The shipping and delivery to these areas are subject to the Non-Continental U.S. shipping rules.

2.4 International (Outside EU)

For specific international destinations, including Switzerland, United Kingdom, and Norway.

Order Amount Shipping Cost
€0 - €300.00 €19.95
Over €300.00 Free

Important Notice:

  • Inventory Status: Please check the inventory status on the product page. Our system displays real-time stock for our Munich and Long Beach warehouses. If an item is out of stock in these locations, it will be marked as "Pre-order". You can still place an order for these items.
  • Pre-order Fulfillment: For "Pre-order" items, we arrange the most efficient logistics solution to ensure you receive your goods as quickly as possible. Your package may be shipped directly from our Shenzhen warehouse. Alternatively, as part of our standard restocking process, we may transport the goods to our Munich or Long Beach warehouse first (typically taking 5-10 business days) before dispatching them to you.
  • Split Shipments: If your order contains both in-stock and Pre-order items, we will prioritize shipping the in-stock items from the local warehouse immediately. The remaining Pre-order items will be sent to you in a separate shipment once they are ready.

3. International Warehouse

Our products are stored in our Munich, Long Beach, and Shenzhen warehouses to provide more flexible logistics solutions tailored to different regions and customer needs. On each product's description page, we indicate the specific warehouse location to help you better plan your purchase and delivery schedule.

3.1 German Warehouse

For products stored in our warehouse in Munich, we use either Deutsche Post or DHL for shipping, depending on the size of the package. Logistics within Germany are very efficient, with an estimated delivery time of 2-4 business days, ensuring you receive your order quickly and conveniently. For Western EU countries, the estimated delivery time is 4-6 business days. For Eastern EU countries, the estimated delivery time is 6-8 business days.

3.2 US Warehouse

For products stored in our warehouse in Long Beach, we use either USPS or UPS for shipping, depending on the size of the package. Logistics within U.S. are very efficient, with an estimated delivery time of 3-7 business days, ensuring you receive your order quickly and conveniently.

3.3 Chinese Warehouse

For Pre-order items or orders fulfilled directly from our Shenzhen warehouse, we utilize YunExpress for reliable international shipping. Given the complexities of international shipping, the estimated delivery time for these packages is around 10 business days, though this may vary slightly due to customs processes or other uncontrollable factors. Otherwise, products will be restocked to our Munich or US warehouses before final delivery, as detailed in the "Important Notice" above.

4. Customs and Taxes

4.1 How are customs handled by OpenELAB for import or export?

For EU Member States: Whether shipped from Germany or China, we cover all import duties and taxes (DDP), ensuring that you receive your package without any additional costs or hassle with customs.

Important Exception for Non-EU Countries (e.g., Switzerland, Norway):
For countries outside of the European Union, such as Switzerland and Norway, you may be subject to import duties, taxes, and/or customs fees charged upon delivery. These fees vary from country to country and are the sole responsibility of the recipient.

⚠️ Refusal of Delivery: If you refuse to pay these fees upon delivery and the package is returned to us, the refund amount will be calculated after deducting the original shipping costs, return shipping costs, and any applicable customs or storage fees.

4.2 How is VAT charged when the Customer places an order from OpenELAB?

In accordance with the newest VAT e-commerce rules in the EU, OpenELAB shall have the right to charge the amount of VAT at checkout. The standard rate of actual VAT applied is subject to the destination country's regulations. No additional VAT will be charged upon delivery for these orders.