Home Wheeltec V550 RDK X5 8GB ROS2 Edu Robot Gift Box Voice AI Coding Kit

Wheeltec V550 RDK X5 8GB ROS2 Edu Robot Gift Box Voice AI Coding Kit

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SKU: Wheeltec-V550EDU
Sale price 929,00 €
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Guarantee & Return Policy

Effective Date: December 10, 2025

At OpenELAB, we are committed to providing accurate product descriptions and high-quality electronics. The following policy outlines your rights and obligations, designed to be fair to both our customers and our business operations globally.

1. Warranty Policy

A. Standard Limited Warranty (Global & US)

For customers in the United States, Asia, and other non-EU regions:

  • Warranty Period: OpenELAB provides a 12-month warranty from the date of delivery.

  • Coverage: This warranty covers defects in material and workmanship under normal use.

  • Resolution: We will repair or replace defective units at no charge.

B. Statutory Rights for EU/UK Customers (EU Compliance)

If you are a consumer residing in the European Union or the UK purchasing from our global site:

  • Statutory Guarantee: You are entitled to a 24-month statutory guarantee for conformity defects present at the time of delivery, in accordance with EU consumer protection laws.

  • Relation: The Standard Limited Warranty (Section 1.A) applies in addition to, and does not replace, your statutory rights.

C. Warranty Exclusions (Applies to ALL Regions)

Warranty coverage is VOID if the damage is caused by:

  1. Misuse: Incorrect installation, reverse polarity, or exceeding voltage limits.

  2. Unauthorized Modification: This explicitly includes soldering, cutting pins, modifying the PCB, or flashing unauthorized/beta firmware that "bricks" the device.

  3. Physical Damage: Drops, moisture/water damage, or electrical surges (lightning).

  4. Normal Wear & Tear: Consumable parts (e.g., batteries), unless defective upon arrival.

Note: For non-warranty repairs (e.g., customer-induced damage), we may offer repair services for a fee. Shipping and diagnostic costs will be borne by the customer.

2. Return & Refund Policy

A. Return Window

  • Standard: You may request a return within 31 days of receiving your order.

B. Refund Conditions & Restocking Fees

To protect against policy abuse, the refund amount is strictly determined by the condition of the returned item.

1. Full Refund (100%)

  • The item is Brand New, Unopened, and Unused.

  • The original packaging is intact and sealed.

  • All accessories are present.

2. Partial Refund (Restocking Fee / Value Depreciation)
If the item is returned in a condition that prevents it from being sold as new, OpenELAB reserves the right to deduct a Restocking Fee (for US/Global) or Compensation for Loss of Value (for EU) from the refund amount.
Deductions apply if:

  • Signs of Use: Visible scratches, mounting marks on screw holes, or fingerprints.

  • Damaged Packaging: Original box is torn, written on, or missing.

  • Technical Modification: The device has been soldered, permanently installed, or flashed with unauthorized firmware.

  • Broken Seals: Anti-static bags or security seals have been opened.

Depending on the severity of the usage/damage, the deduction may range from 15% to 50% of the product price. Items damaged beyond repair due to misuse will not be refunded.

C. Shipping Costs

  • Defective / Wrong Item: OpenELAB covers the return shipping cost.

  • Customer Remorse (Changed Mind / Ordered Wrong Item): The customer is responsible for all return shipping costs to our designated return center (located in the US, Germany, or China, depending on your region). Original shipping fees are non-refundable unless required by local law.

3. Return Process (RMA)

To ensure a smooth return process, please follow these steps:

  1. Authorization: Contact us at info@openelab.io before returning any item. Returns without prior authorization will not be accepted.

  2. RMA Number: We will provide you with a Return Merchandise Authorization (RMA) number and the correct return address.

  3. Packing: Ship the item back in its original packaging with the RMA number clearly marked on the shipping label (not on the product box).

  4. Tracking: We strongly recommend using a trackable shipping method. OpenELAB is not responsible for returns lost in transit.
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Wheeltec V550 RDK X5 8GB ROS2 Edu Robot Gift Box Voice AI Coding Kit

Wheeltec V550 RDK X5 8GB ROS2 Edu Robot Gift Box Voice AI Coding Kit

929,00 €

The V550 RDK X5 AI Smart Educational Robot is a cutting-edge ROS2-based educational robot, designed to immerse students and enthusiasts in the exciting world of AI, robotics, and programming. This "Gift Edition" combines advanced features like AI voice and vision interaction with a user-friendly platform, making complex concepts accessible and engaging.

Powered by the Rockchip RDK X5 AI Computing Module, featuring a quad-core CPU and NPU AI accelerator, the V550 delivers robust performance for real-time deep learning inference, object detection, and gesture control. It runs on Ubuntu with the ROS2 Humble framework, pre-installed with comprehensive AI voice and vision packages, offering a modern and expandable environment for multi-node robotics systems.

The V550 boasts an intelligent voice assistant for speech recognition and command execution, alongside a dynamic AI camera supporting face recognition, object tracking, and gesture interaction. Its differential drive mobile base ensures precise movement, complemented by a suite of sensors including IMU, ultrasonic, and a 3.5-inch color touch screen for interactive control. With multi-level programming support from Python/C++ to visual Blockly, and an expandable hardware design, the V550 is a comprehensive STEM learning tool packaged in an elegant gift-box design.

Key Features

  • ROS2-Based Next-Generation Educational Robot
    Built on the latest ROS2 Humble framework, providing a modern platform for learning multi-node robotics systems and AI applications.

  • Powerful RDK X5 Edge AI Processor
    Integrates high-performance NPU capable of running deep learning inference, object detection, and gesture control in real time.

  • Intelligent Voice Interaction
    Embedded AI voice assistant supports wake commands, natural conversation, and speech-driven behavior control—enabling human-robot communication.

  • AI Vision Learning and Recognition
    RGB camera and OpenCV toolchain enable facial recognition, object identification, and AR visual experiments for students.

  • Interactive Touch and Display Interface
    Includes a 3.5-inch color touch screen for menu navigation, workflow display, and teaching demonstrations.

  • Expandable Hardware Design
    Open GPIO/I2C/UART ports allow connection to servo motors, sensors, or actuator extensions for custom projects.

  • Educational and Gift Edition Packaging
    Elegant gift-box design makes it ideal for educational institutions, robot training centers, and AI learning kits for students.

  • Cross-Level Programming Support
    Compatible with Python and C++ for advanced learners, and Blockly graphical programming for beginners.

  • Comprehensive STEM Learning Tool
    Combines speech, vision, control, and AI to create a rich, interactive robotics learning experience.

Technical Specifications

Product Name ROS2 Educational Robot V550 Gift Edition with AI Voice and Vision Interaction
Model V550 RDK X5 AI Smart Educational Robot
Processor Rockchip RDK X5 AI Computing Module (Quad‑Core CPU + NPU AI Accelerator)
Operating System Ubuntu / ROS2 Humble Framework with pre‑installed AI voice and vision packages
Main Control Platform RDK X5 Edge AI Board supporting TensorFlow Lite / ONNX / OpenCV AI deployment
Control Architecture Full ROS2 stack support for multi‑node communication and sensor integration
Voice Interaction Built‑in intelligent voice assistant for speech recognition, wake‑word control, and command execution
Vision System Dynamic AI camera supports face recognition, object tracking, and gesture interaction
Motion Structure Differential drive mobile base with precision encoder motors and PID speed control
Sensors IMU (9‑axis), Ultrasonic Distance Sensor, RGB Camera, Touch Input, Microphone Array
Display 3.5‑inch color touch screen for status display and interactive control
Connectivity USB / UART / Wi‑Fi / Bluetooth / Ethernet / HDMI output
Power Supply 12 V rechargeable battery pack with charging protection and power management board
Programming Support Python / C++ / C / MicroROS SDK / Blockly visual programming (for beginners)
Expandable Interfaces GPIO, I2C, UART ports for external sensors or mechanical modules
Software Ecosystem ROS2 rclpy / rclcpp nodes, Gazebo simulation, Rviz2 visualization support
Chassis Material High‑strength ABS shell + aluminum internal frame for lightweight design
Dimensions Approx. 22 × 16 × 20 cm (compact educational form factor)
Communications Wi‑Fi / Bluetooth 5.0 wireless control and data upload to local ROS network
Applications AI education, robotics learning, voice interaction projects, vision programming, STEM training, and creative gift scenarios
Certifications CE / RoHS / Educational Safety Compliant

1. General Shipping Information

  • We provide reliable shipping services with a tracking number for each order.
  • Shipping addresses must be entered in English and should not contain special symbols, so that the courier system can recognize your location correctly.
  • Please make sure your shipping address is accurate before placing your order. We ship strictly according to the address provided at checkout.
  • In-stock orders are usually dispatched within 1 business day after order confirmation.
  • Estimated delivery times refer to the period after dispatch and do not include order processing time, weekends, public holidays, customs inspection, or force majeure delays.
  • If you need to cancel or modify your order, please contact us before the order is marked as “Shipped”. Once shipped, the order cannot be canceled or changed.

🚀 Need Faster Shipping?

If you require expedited shipping, please contact our customer support team at info@openelab.io for a customized quote based on your destination.

2. Shipping Rates & Options

Shipping rates are calculated based on order value, destination, and available shipping methods. The final available options will be displayed at checkout.

2.1 Germany Domestic Shipping

Shipping Method Order Value Cost Est. Delivery
Deutsche Post €0.00 - €50.00 €4.95 2-4 Business Days
Deutsche Post Over €50.00 Free 2-4 Business Days
DHL Paket
(Faster Delivery)		 €0.00 - €50.00 €6.95 1-3 Business Days
DHL Paket
(Faster Delivery)		 €50.00 - €100.00 €2.00 1-3 Business Days
DHL Paket
(Faster Delivery)		 Over €100.00 Free 1-3 Business Days

2.2 Selected EU Countries / Regions

Available EU shipping destinations are shown at checkout based on your shipping address. For orders shipped to selected EU countries or regions outside Germany, we use FedEx Regional Economy.

Shipping Method Order Value Cost Est. Delivery
FedEx Regional Economy €0.00 - €100.00 €7.95 3-5 Business Days
FedEx Regional Economy Over €100.00 Free 3-5 Business Days

EU orders may be fulfilled from our Munich warehouse or, when applicable, from our Shenzhen warehouse depending on inventory availability. For EU member states, OpenELAB covers applicable import duties and taxes under DDP service where required.

2.3 United States

Region Shipping Method Order Value Cost Est. Delivery
Continental U.S.
(50 States)		 USPS Ground Advantage €0.00 - €45.00 €4.95 3-7 Business Days
USPS Ground Advantage Over €45.00 Free 3-7 Business Days
USPS Priority Mail €0.00 - €45.00 €16.95 1-4 Business Days
USPS Priority Mail Over €45.00 €14.95 1-4 Business Days
Non-Continental U.S.
(AK, HI, PR, etc.)		 USPS Ground Advantage €0.00 - €60.00 €6.95 5-9 Business Days
USPS Ground Advantage Over €60.00 Free 5-9 Business Days

Non-Continental U.S. regions include Alaska, American Samoa, Guam, Hawaii, the Marshall Islands, the Northern Mariana Islands, Palau, Puerto Rico, the U.S. Virgin Islands, and U.S. Armed Forces addresses.

2.4 International Destinations Outside the EU

For selected international destinations outside the EU, including Switzerland, the United Kingdom, and Norway, shipping rates are as follows:

Order Amount Shipping Cost
€0.00 - €300.00 €19.95
Over €300.00 Free

For non-EU destinations, import duties, taxes, and customs fees may be charged by the destination country and are the responsibility of the recipient.

3. Warehouses & Fulfillment

Our products may be stored in our Munich, Arlington, and Shenzhen warehouses. The actual shipping warehouse depends on product availability and destination.

3.1 Munich Warehouse

For products stored in our Munich warehouse, we use Deutsche Post or DHL Paket for domestic deliveries within Germany. For selected EU destinations outside Germany, we use FedEx Regional Economy.

3.2 Arlington Warehouse

For products stored in our Arlington warehouse, we use USPS or UPS for deliveries within the United States.

3.3 Shenzhen Warehouse

For pre-order items or products fulfilled directly from our Shenzhen warehouse, we arrange reliable international shipping based on destination and inventory status. For EU member states, OpenELAB covers applicable import duties and taxes under DDP service where required.

4. Inventory, Pre-orders & Split Shipments

  • Inventory Status: Please check the product page for real-time stock information. If an item is out of stock in our local warehouses, it may be marked as “Pre-order”.
  • Pre-order Fulfillment: Pre-order items may be shipped directly from Shenzhen or restocked to a local warehouse first before final delivery.
  • Split Shipments: If your order contains both in-stock and pre-order items, we may ship them separately. No additional shipping fee will be charged for split shipments caused by our fulfillment arrangement.

5. Customs, Taxes & Delivery Issues

5.1 Customs and Taxes

For EU Member States:
Whether shipped from Germany or China, OpenELAB covers applicable import duties and taxes under DDP service where required. Customers in EU member states should not be charged additional import duties or VAT upon delivery.

Important Notice for Non-EU Countries:
For destinations outside the European Union, such as Switzerland, Norway, and the United Kingdom, import duties, taxes, and customs fees may be charged by local authorities upon delivery. These fees are the responsibility of the recipient.

5.2 Damaged, Delayed, or Lost Parcels

Please inspect your parcel upon delivery where possible. If you notice visible damage, please report it to the courier and contact us as soon as possible. This does not affect your statutory consumer rights.

If your parcel is delayed, lost, returned to sender, or the tracking information has not updated for an unusual period of time, please contact us at info@openelab.io. We will assist you in checking the shipment status with the courier.

5.3 Incorrect Address or Failed Delivery

If a parcel cannot be delivered due to an incorrect or incomplete address provided by the customer, refusal of delivery, or failure to collect the parcel, additional shipping or return costs may apply.

6. VAT

For orders within the EU, VAT is collected at checkout according to the applicable destination rules. No additional VAT should be collected upon delivery for EU member state orders covered under our DDP shipping arrangement.