WEKOME Capsule Power Bank 5000mAh 22.5W

SKU: WEKOME-5K-Black

Type: Black

Black Green Beige

Product variants

25,00 €

incl. VAT

Quantity

excl. VAT

Shipping within 72 hours

*Excluding pre-order items

Guarantee & Return Policy

Effective Date: December 10, 2025

At OpenELAB, we are committed to providing accurate product descriptions and high-quality electronics. The following policy outlines your rights and obligations, designed to be fair to both our customers and our business operations globally.

1. Warranty Policy

A. Standard Limited Warranty (Global & US)

For customers in the United States, Asia, and other non-EU regions:

Warranty Period: OpenELAB provides a 12-month warranty from the date of delivery.
Coverage: This warranty covers defects in material and workmanship under normal use.
Resolution: We will repair or replace defective units at no charge.

B. Statutory Rights for EU/UK Customers (EU Compliance)

If you are a consumer residing in the European Union or the UK purchasing from our global site:

Statutory Guarantee: You are entitled to a 24-month statutory guarantee for conformity defects present at the time of delivery, in accordance with EU consumer protection laws.
Relation: The Standard Limited Warranty (Section 1.A) applies in addition to, and does not replace, your statutory rights.

C. Warranty Exclusions (Applies to ALL Regions)

Warranty coverage is VOID if the damage is caused by:

Misuse: Incorrect installation, reverse polarity, or exceeding voltage limits.
Unauthorized Modification: This explicitly includes soldering, cutting pins, modifying the PCB, or flashing unauthorized/beta firmware that "bricks" the device.
Physical Damage: Drops, moisture/water damage, or electrical surges (lightning).
Normal Wear & Tear: Consumable parts (e.g., batteries), unless defective upon arrival.

Note: For non-warranty repairs (e.g., customer-induced damage), we may offer repair services for a fee. Shipping and diagnostic costs will be borne by the customer.

2. Return & Refund Policy

A. Return Window

Standard: You may request a return within 31 days of receiving your order.

B. Refund Conditions & Restocking Fees

To protect against policy abuse, the refund amount is strictly determined by the condition of the returned item.

1. Full Refund (100%)

The item is Brand New, Unopened, and Unused.
The original packaging is intact and sealed.
All accessories are present.

2. Partial Refund (Restocking Fee / Value Depreciation)
If the item is returned in a condition that prevents it from being sold as new, OpenELAB reserves the right to deduct a Restocking Fee (for US/Global) or Compensation for Loss of Value (for EU) from the refund amount.
Deductions apply if:

Signs of Use: Visible scratches, mounting marks on screw holes, or fingerprints.
Damaged Packaging: Original box is torn, written on, or missing.
Technical Modification: The device has been soldered, permanently installed, or flashed with unauthorized firmware.
Broken Seals: Anti-static bags or security seals have been opened.

Depending on the severity of the usage/damage, the deduction may range from 15% to 50% of the product price. Items damaged beyond repair due to misuse will not be refunded.

C. Shipping Costs

Defective / Wrong Item: OpenELAB covers the return shipping cost.
Customer Remorse (Changed Mind / Ordered Wrong Item): The customer is responsible for all return shipping costs to our designated return center (located in the US, Germany, or China, depending on your region). Original shipping fees are non-refundable unless required by local law.

3. Return Process (RMA)

To ensure a smooth return process, please follow these steps:

Authorization: Contact us at info@openelab.io before returning any item. Returns without prior authorization will not be accepted.
RMA Number: We will provide you with a Return Merchandise Authorization (RMA) number and the correct return address.
Packing: Ship the item back in its original packaging with the RMA number clearly marked on the shipping label (not on the product box).
Tracking: We strongly recommend using a trackable shipping method. OpenELAB is not responsible for returns lost in transit.

WEKOME Capsule Power Bank 5000mAh 22.5W

PD 20W Super Fast Charging
Charge up to 55% in just 30 minutes with powerful 20W PD charging, making it ideal for quick top-ups.

Hidden Stand Design
Conveniently built-in stand allows for easy viewing and charging simultaneously, keeping everything neat and organized.

5000mAh High Capacity
Large capacity for reliable power on the go, providing ample charge without inflated capacity claims.

Compact and Portable
Lightweight and easy to carry, allowing you to charge anytime, anywhere with minimal effort.

22.5W Super Fast Charging
5x faster charging, capable of charging approximately 60% in 30 minutes, eliminating low battery anxiety.

Three-Port Output
Equipped with a built-in charging port, iPhone-compatible charging cable, and a Type-C output, supporting simultaneous charging for up to three devices.

Multi-functional Design
Includes a built-in cable, lanyard, and phone stand, offering convenience and versatility in one compact package. Supports three-port fast output or single-port fast input for adaptable performance.

Parameters

Brand: WEKOME
Product Name: Companion Series 22.5W Super Fast Charging Emergency Power Bank (5000mAh)
Model: WP-19
Material: ABS+PC
Type of Battery: Lithium-ion battery
Battery Capacity: 5000mAh / 3.7V
Battery Life (Cycles): ≥ 300 cycles
Rated Capacity: 2500mAh (5V-2A) / 2300mAh (5V-3A)
Input Port: Type-C2
Input: 5V ⎓ 3A / 9V ⎓ 2A
Output Ports: Type-C1, Type-C2, iPhone Built-in Cable
Output:
- Type-C1: 5V ⎓ 3A / 5V ⎓ 4.5A / 9V ⎓ 2A / 12V ⎓ 1.5A
- Type-C2: 5V ⎓ 3A / 9V ⎓ 2.22A / 12V ⎓ 1.67A
- iPhone Built-in Cable: 5V ⎓ 2.4A
Power Display: Numeric Display
Working Temperature: 10-30°C
Color: Beige, Green, Pink
Certifications: CE / FCC / ROHS / Quality Inspection Report
Product Weight: 106g
Product Size: 80.5 × 29 × 37mm
Packed Size: 110 × 31.5 × 77mm
Packed Product Weight: 142g
Quantity per Carton: 80 PCS
Carton Size: 40 × 30 × 24.6cm
Gross Weight: 11.85 KG

1. General Shipping Information

We provide reliable shipping services with a tracking number for each order.
Shipping addresses must be entered in English and should not contain special symbols, so that the courier system can recognize your location correctly.
Please make sure your shipping address is accurate before placing your order. We ship strictly according to the address provided at checkout.
In-stock orders are usually dispatched within 1 business day after order confirmation.
Estimated delivery times refer to the period after dispatch and do not include order processing time, weekends, public holidays, customs inspection, or force majeure delays.
If you need to cancel or modify your order, please contact us before the order is marked as “Shipped”. Once shipped, the order cannot be canceled or changed.

🚀 Need Faster Shipping?

If you require expedited shipping, please contact our customer support team at info@openelab.io for a customized quote based on your destination.

2. Shipping Rates & Options

Shipping rates are calculated based on order value, destination, and available shipping methods. The final available options will be displayed at checkout.

2.1 Germany Domestic Shipping

Shipping Method	Order Value	Cost	Est. Delivery
Deutsche Post	€0.00 - €50.00	€4.95	2-4 Business Days
Deutsche Post	Over €50.00	Free	2-4 Business Days
DHL Paket (Faster Delivery)	€0.00 - €50.00	€6.95	1-3 Business Days
DHL Paket (Faster Delivery)	€50.00 - €100.00	€2.00	1-3 Business Days
DHL Paket (Faster Delivery)	Over €100.00	Free	1-3 Business Days

2.2 Selected EU Countries / Regions

Available EU shipping destinations are shown at checkout based on your shipping address. For orders shipped to selected EU countries or regions outside Germany, we use FedEx Regional Economy.

Shipping Method	Order Value	Cost	Est. Delivery
FedEx Regional Economy	€0.00 - €100.00	€7.95	3-5 Business Days
FedEx Regional Economy	Over €100.00	Free	3-5 Business Days

EU orders may be fulfilled from our Munich warehouse or, when applicable, from our Shenzhen warehouse depending on inventory availability. For EU member states, OpenELAB covers applicable import duties and taxes under DDP service where required.

2.3 United States

Region	Shipping Method	Order Value	Cost	Est. Delivery
Continental U.S. (50 States)	USPS Ground Advantage	€0.00 - €45.00	€4.95	3-7 Business Days
	USPS Ground Advantage	Over €45.00	Free	3-7 Business Days
	USPS Priority Mail	€0.00 - €45.00	€16.95	1-4 Business Days
	USPS Priority Mail	Over €45.00	€14.95	1-4 Business Days
Non-Continental U.S. (AK, HI, PR, etc.)	USPS Ground Advantage	€0.00 - €60.00	€6.95	5-9 Business Days
Non-Continental U.S. (AK, HI, PR, etc.)	USPS Ground Advantage	Over €60.00	Free	5-9 Business Days

Non-Continental U.S. regions include Alaska, American Samoa, Guam, Hawaii, the Marshall Islands, the Northern Mariana Islands, Palau, Puerto Rico, the U.S. Virgin Islands, and U.S. Armed Forces addresses.

2.4 International Destinations Outside the EU

For selected international destinations outside the EU, including Switzerland, the United Kingdom, and Norway, shipping rates are as follows:

Order Amount	Shipping Cost
€0.00 - €300.00	€19.95
Over €300.00	Free

For non-EU destinations, import duties, taxes, and customs fees may be charged by the destination country and are the responsibility of the recipient.

3. Warehouses & Fulfillment

Our products may be stored in our Munich, Arlington, and Shenzhen warehouses. The actual shipping warehouse depends on product availability and destination.

3.1 Munich Warehouse

For products stored in our Munich warehouse, we use Deutsche Post or DHL Paket for domestic deliveries within Germany. For selected EU destinations outside Germany, we use FedEx Regional Economy.

3.2 Arlington Warehouse

For products stored in our Arlington warehouse, we use USPS or UPS for deliveries within the United States.

3.3 Shenzhen Warehouse

For pre-order items or products fulfilled directly from our Shenzhen warehouse, we arrange reliable international shipping based on destination and inventory status. For EU member states, OpenELAB covers applicable import duties and taxes under DDP service where required.

4. Inventory, Pre-orders & Split Shipments

Inventory Status: Please check the product page for real-time stock information. If an item is out of stock in our local warehouses, it may be marked as “Pre-order”.
Pre-order Fulfillment: Pre-order items may be shipped directly from Shenzhen or restocked to a local warehouse first before final delivery.
Split Shipments: If your order contains both in-stock and pre-order items, we may ship them separately. No additional shipping fee will be charged for split shipments caused by our fulfillment arrangement.

5. Customs, Taxes & Delivery Issues

5.1 Customs and Taxes

For EU Member States:
Whether shipped from Germany or China, OpenELAB covers applicable import duties and taxes under DDP service where required. Customers in EU member states should not be charged additional import duties or VAT upon delivery.

Important Notice for Non-EU Countries:
For destinations outside the European Union, such as Switzerland, Norway, and the United Kingdom, import duties, taxes, and customs fees may be charged by local authorities upon delivery. These fees are the responsibility of the recipient.

5.2 Damaged, Delayed, or Lost Parcels

Please inspect your parcel upon delivery where possible. If you notice visible damage, please report it to the courier and contact us as soon as possible. This does not affect your statutory consumer rights.

If your parcel is delayed, lost, returned to sender, or the tracking information has not updated for an unusual period of time, please contact us at info@openelab.io. We will assist you in checking the shipment status with the courier.

5.3 Incorrect Address or Failed Delivery

If a parcel cannot be delivered due to an incorrect or incomplete address provided by the customer, refusal of delivery, or failure to collect the parcel, additional shipping or return costs may apply.

6. VAT

For orders within the EU, VAT is collected at checkout according to the applicable destination rules. No additional VAT should be collected upon delivery for EU member state orders covered under our DDP shipping arrangement.