Home Seeed Studio reTerminal E1002 Full-color ePaper Display

Seeed Studio reTerminal E1002 Full-color ePaper Display

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SKU: Seeed-100017057
Sale price 119,95 €
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Guarantee & Return Policy

Effective Date: December 10, 2025

At OpenELAB, we are committed to providing accurate product descriptions and high-quality electronics. The following policy outlines your rights and obligations, designed to be fair to both our customers and our business operations globally.

1. Warranty Policy

A. Standard Limited Warranty (Global & US)

For customers in the United States, Asia, and other non-EU regions:

  • Warranty Period: OpenELAB provides a 12-month warranty from the date of delivery.

  • Coverage: This warranty covers defects in material and workmanship under normal use.

  • Resolution: We will repair or replace defective units at no charge.

B. Statutory Rights for EU/UK Customers (EU Compliance)

If you are a consumer residing in the European Union or the UK purchasing from our global site:

  • Statutory Guarantee: You are entitled to a 24-month statutory guarantee for conformity defects present at the time of delivery, in accordance with EU consumer protection laws.

  • Relation: The Standard Limited Warranty (Section 1.A) applies in addition to, and does not replace, your statutory rights.

C. Warranty Exclusions (Applies to ALL Regions)

Warranty coverage is VOID if the damage is caused by:

  1. Misuse: Incorrect installation, reverse polarity, or exceeding voltage limits.

  2. Unauthorized Modification: This explicitly includes soldering, cutting pins, modifying the PCB, or flashing unauthorized/beta firmware that "bricks" the device.

  3. Physical Damage: Drops, moisture/water damage, or electrical surges (lightning).

  4. Normal Wear & Tear: Consumable parts (e.g., batteries), unless defective upon arrival.

Note: For non-warranty repairs (e.g., customer-induced damage), we may offer repair services for a fee. Shipping and diagnostic costs will be borne by the customer.

2. Return & Refund Policy

A. Return Window

  • Standard: You may request a return within 31 days of receiving your order.

B. Refund Conditions & Restocking Fees

To protect against policy abuse, the refund amount is strictly determined by the condition of the returned item.

1. Full Refund (100%)

  • The item is Brand New, Unopened, and Unused.

  • The original packaging is intact and sealed.

  • All accessories are present.

2. Partial Refund (Restocking Fee / Value Depreciation)
If the item is returned in a condition that prevents it from being sold as new, OpenELAB reserves the right to deduct a Restocking Fee (for US/Global) or Compensation for Loss of Value (for EU) from the refund amount.
Deductions apply if:

  • Signs of Use: Visible scratches, mounting marks on screw holes, or fingerprints.

  • Damaged Packaging: Original box is torn, written on, or missing.

  • Technical Modification: The device has been soldered, permanently installed, or flashed with unauthorized firmware.

  • Broken Seals: Anti-static bags or security seals have been opened.

Depending on the severity of the usage/damage, the deduction may range from 15% to 50% of the product price. Items damaged beyond repair due to misuse will not be refunded.

C. Shipping Costs

  • Defective / Wrong Item: OpenELAB covers the return shipping cost.

  • Customer Remorse (Changed Mind / Ordered Wrong Item): The customer is responsible for all return shipping costs to our designated return center (located in the US, Germany, or China, depending on your region). Original shipping fees are non-refundable unless required by local law.

3. Return Process (RMA)

To ensure a smooth return process, please follow these steps:

  1. Authorization: Contact us at info@openelab.io before returning any item. Returns without prior authorization will not be accepted.

  2. RMA Number: We will provide you with a Return Merchandise Authorization (RMA) number and the correct return address.

  3. Packing: Ship the item back in its original packaging with the RMA number clearly marked on the shipping label (not on the product box).

  4. Tracking: We strongly recommend using a trackable shipping method. OpenELAB is not responsible for returns lost in transit.
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Seeed Studio reTerminal E1002 Full-color ePaper Display

Seeed Studio reTerminal E1002 Full-color ePaper Display

119,95 €

Description

Seeed Studio reTerminal E1002 is a full-color ePaper display built for long-running dashboards, status screens, and smart signage projects. Seeed Studio reTerminal E1002 combines a 7.3-inch E Ink Spectra 6 panel, ESP32-S3, 8MB PSRAM, 32MB Flash, MicroSD support, Wi-Fi, Bluetooth 5.0, and a 2000mAh battery in one compact enclosure. For users who want a low-power ESP32-S3 ePaper display, the device is positioned as a practical ready-to-use platform.

It is especially strong as a Home Assistant dashboard, a TRMNL ePaper dashboard, and a wireless room status screen. Because this full-color ePaper display, it fits projects where readability, low refresh power draw, and always-on visual presence matter more than fast animation.

Seeed Studio reTerminal E1002 product image

Features

  • Seeed Studio reTerminal E1002 uses a 7.3-inch E Ink Spectra 6 panel with 800 × 480 resolution.
  • ESP32-S3 ePaper display platform with 8MB PSRAM, 32MB Flash, and MicroSD expansion.
  • 2000mAh battery for long-duration low-refresh use.
  • Official support for SenseCraft HMI, Home Assistant, ESPHome, Arduino, and ESP-IDF.
  • Built-in Wi-Fi, Bluetooth 5.0, temperature and humidity sensing, buzzer support, and reserved microphone position.

Seeed Studio reTerminal E1002 front view

Specifications

Parameter Description
Product Seeed Studio reTerminal E1002
Main processor ESP32-S3 with 8MB PSRAM
Storage 32MB Flash with MicroSD support
Display 7.3-inch full-color ePaper display
Resolution 800 × 480
Wireless 2.4GHz Wi-Fi, Bluetooth 5.0
Battery 2000mAh
Power input USB-C 5V/1A
Software support SenseCraft HMI, Home Assistant via ESPHome, Arduino, PlatformIO, ESP-IDF
Working temperature 0°C to 40°C

Seeed Studio reTerminal E1002 side view

Applications

  • Home Assistant dashboard panels for room status, weather, smart home control, and energy summaries.
  • TRMNL ePaper dashboard screens for work metrics, schedules, and personal daily information.
  • Full-color ePaper display signage for office desks, retail counters, meeting rooms, and public information points.
  • ESP32-S3 ePaper display development for custom HMI, educational demos, and low-power IoT interfaces.

Seeed Studio reTerminal E1002 angled view

Product List

Item Quantity
reTerminal E1002 ePaper Display 1
USB Type-C cable 1
Display stand with screw 1
Screw driver 1

Seeed Studio reTerminal E1002 package view

Other Content

Seeed Studio designed this device to reduce the friction of building a Home Assistant dashboard or kiosk-style status panel. If you want a no-code route, SenseCraft HMI is the official path. If you want deeper control, the device also works as an ESP32-S3 ePaper display target for Arduino, PlatformIO, and ESP-IDF.

Because this Seeed Studio device is a full-color ePaper display with onboard battery power, it suits desks, shelves, walls, and meeting-room placements where a normal LCD would draw more power than necessary.

Seeed Studio reTerminal E1002 rear view

Seeed Studio reTerminal E1002 hardware view

Resources

Seeed Studio reTerminal E1002 additional product image

FAQ

What makes reTerminal E1002 different from reTerminal E1001?
This Seeed Studio model is the full-color ePaper display version in the reTerminal E family, while the E1001 is the monochrome version.

Does reTerminal E1002 work as a Home Assistant dashboard?
Yes. Official support includes Home Assistant and ESPHome, which makes it a good Home Assistant dashboard platform from Seeed Studio.

What platform powers reTerminal E1002?
The device uses ESP32-S3 with 8MB PSRAM and 32MB Flash.

Where does reTerminal E1002 fit best?
It fits best in Home Assistant dashboard projects, TRMNL ePaper dashboard use, and low-power ESP32-S3 ePaper display deployments from Seeed Studio.

1. General Shipping Information

  • We provide reliable shipping services with a tracking number for each order.
  • Shipping addresses must be entered in English and should not contain special symbols, so that the courier system can recognize your location correctly.
  • Please make sure your shipping address is accurate before placing your order. We ship strictly according to the address provided at checkout.
  • In-stock orders are usually dispatched within 1 business day after order confirmation.
  • Estimated delivery times refer to the period after dispatch and do not include order processing time, weekends, public holidays, customs inspection, or force majeure delays.
  • If you need to cancel or modify your order, please contact us before the order is marked as “Shipped”. Once shipped, the order cannot be canceled or changed.

🚀 Need Faster Shipping?

If you require expedited shipping, please contact our customer support team at info@openelab.io for a customized quote based on your destination.

2. Shipping Rates & Options

Shipping rates are calculated based on order value, destination, and available shipping methods. The final available options will be displayed at checkout.

2.1 Germany Domestic Shipping

Shipping Method Order Value Cost Est. Delivery
Deutsche Post €0.00 - €50.00 €4.95 2-4 Business Days
Deutsche Post Over €50.00 Free 2-4 Business Days
DHL Paket
(Faster Delivery)		 €0.00 - €50.00 €6.95 1-3 Business Days
DHL Paket
(Faster Delivery)		 €50.00 - €100.00 €2.00 1-3 Business Days
DHL Paket
(Faster Delivery)		 Over €100.00 Free 1-3 Business Days

2.2 Selected EU Countries / Regions

Available EU shipping destinations are shown at checkout based on your shipping address. For orders shipped to selected EU countries or regions outside Germany, we use FedEx Regional Economy.

Shipping Method Order Value Cost Est. Delivery
FedEx Regional Economy €0.00 - €100.00 €7.95 3-5 Business Days
FedEx Regional Economy Over €100.00 Free 3-5 Business Days

EU orders may be fulfilled from our Munich warehouse or, when applicable, from our Shenzhen warehouse depending on inventory availability. For EU member states, OpenELAB covers applicable import duties and taxes under DDP service where required.

2.3 United States

Region Shipping Method Order Value Cost Est. Delivery
Continental U.S.
(50 States)		 USPS Ground Advantage €0.00 - €45.00 €4.95 3-7 Business Days
USPS Ground Advantage Over €45.00 Free 3-7 Business Days
USPS Priority Mail €0.00 - €45.00 €16.95 1-4 Business Days
USPS Priority Mail Over €45.00 €14.95 1-4 Business Days
Non-Continental U.S.
(AK, HI, PR, etc.)		 USPS Ground Advantage €0.00 - €60.00 €6.95 5-9 Business Days
USPS Ground Advantage Over €60.00 Free 5-9 Business Days

Non-Continental U.S. regions include Alaska, American Samoa, Guam, Hawaii, the Marshall Islands, the Northern Mariana Islands, Palau, Puerto Rico, the U.S. Virgin Islands, and U.S. Armed Forces addresses.

2.4 International Destinations Outside the EU

For selected international destinations outside the EU, including Switzerland, the United Kingdom, and Norway, shipping rates are as follows:

Order Amount Shipping Cost
€0.00 - €300.00 €19.95
Over €300.00 Free

For non-EU destinations, import duties, taxes, and customs fees may be charged by the destination country and are the responsibility of the recipient.

3. Warehouses & Fulfillment

Our products may be stored in our Munich, Arlington, and Shenzhen warehouses. The actual shipping warehouse depends on product availability and destination.

3.1 Munich Warehouse

For products stored in our Munich warehouse, we use Deutsche Post or DHL Paket for domestic deliveries within Germany. For selected EU destinations outside Germany, we use FedEx Regional Economy.

3.2 Arlington Warehouse

For products stored in our Arlington warehouse, we use USPS or UPS for deliveries within the United States.

3.3 Shenzhen Warehouse

For pre-order items or products fulfilled directly from our Shenzhen warehouse, we arrange reliable international shipping based on destination and inventory status. For EU member states, OpenELAB covers applicable import duties and taxes under DDP service where required.

4. Inventory, Pre-orders & Split Shipments

  • Inventory Status: Please check the product page for real-time stock information. If an item is out of stock in our local warehouses, it may be marked as “Pre-order”.
  • Pre-order Fulfillment: Pre-order items may be shipped directly from Shenzhen or restocked to a local warehouse first before final delivery.
  • Split Shipments: If your order contains both in-stock and pre-order items, we may ship them separately. No additional shipping fee will be charged for split shipments caused by our fulfillment arrangement.

5. Customs, Taxes & Delivery Issues

5.1 Customs and Taxes

For EU Member States:
Whether shipped from Germany or China, OpenELAB covers applicable import duties and taxes under DDP service where required. Customers in EU member states should not be charged additional import duties or VAT upon delivery.

Important Notice for Non-EU Countries:
For destinations outside the European Union, such as Switzerland, Norway, and the United Kingdom, import duties, taxes, and customs fees may be charged by local authorities upon delivery. These fees are the responsibility of the recipient.

5.2 Damaged, Delayed, or Lost Parcels

Please inspect your parcel upon delivery where possible. If you notice visible damage, please report it to the courier and contact us as soon as possible. This does not affect your statutory consumer rights.

If your parcel is delayed, lost, returned to sender, or the tracking information has not updated for an unusual period of time, please contact us at info@openelab.io. We will assist you in checking the shipment status with the courier.

5.3 Incorrect Address or Failed Delivery

If a parcel cannot be delivered due to an incorrect or incomplete address provided by the customer, refusal of delivery, or failure to collect the parcel, additional shipping or return costs may apply.

6. VAT

For orders within the EU, VAT is collected at checkout according to the applicable destination rules. No additional VAT should be collected upon delivery for EU member state orders covered under our DDP shipping arrangement.