Home RakWireless WisGate Developer D4HP LoRaWAN Gateway EU with POE

RakWireless WisGate Developer D4HP LoRaWAN Gateway EU with POE

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SKU: Rak-D4HP-2G
Type: RakWireless - 2GB
Sale price 388,95 €
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Guarantee & Return Policy

Effective Date: December 10, 2025

At OpenELAB, we are committed to providing accurate product descriptions and high-quality electronics. The following policy outlines your rights and obligations, designed to be fair to both our customers and our business operations globally.

1. Warranty Policy

A. Standard Limited Warranty (Global & US)

For customers in the United States, Asia, and other non-EU regions:

  • Warranty Period: OpenELAB provides a 12-month warranty from the date of delivery.

  • Coverage: This warranty covers defects in material and workmanship under normal use.

  • Resolution: We will repair or replace defective units at no charge.

B. Statutory Rights for EU/UK Customers (EU Compliance)

If you are a consumer residing in the European Union or the UK purchasing from our global site:

  • Statutory Guarantee: You are entitled to a 24-month statutory guarantee for conformity defects present at the time of delivery, in accordance with EU consumer protection laws.

  • Relation: The Standard Limited Warranty (Section 1.A) applies in addition to, and does not replace, your statutory rights.

C. Warranty Exclusions (Applies to ALL Regions)

Warranty coverage is VOID if the damage is caused by:

  1. Misuse: Incorrect installation, reverse polarity, or exceeding voltage limits.

  2. Unauthorized Modification: This explicitly includes soldering, cutting pins, modifying the PCB, or flashing unauthorized/beta firmware that "bricks" the device.

  3. Physical Damage: Drops, moisture/water damage, or electrical surges (lightning).

  4. Normal Wear & Tear: Consumable parts (e.g., batteries), unless defective upon arrival.

Note: For non-warranty repairs (e.g., customer-induced damage), we may offer repair services for a fee. Shipping and diagnostic costs will be borne by the customer.

2. Return & Refund Policy

A. Return Window

  • Standard: You may request a return within 31 days of receiving your order.

B. Refund Conditions & Restocking Fees

To protect against policy abuse, the refund amount is strictly determined by the condition of the returned item.

1. Full Refund (100%)

  • The item is Brand New, Unopened, and Unused.

  • The original packaging is intact and sealed.

  • All accessories are present.

2. Partial Refund (Restocking Fee / Value Depreciation)
If the item is returned in a condition that prevents it from being sold as new, OpenELAB reserves the right to deduct a Restocking Fee (for US/Global) or Compensation for Loss of Value (for EU) from the refund amount.
Deductions apply if:

  • Signs of Use: Visible scratches, mounting marks on screw holes, or fingerprints.

  • Damaged Packaging: Original box is torn, written on, or missing.

  • Technical Modification: The device has been soldered, permanently installed, or flashed with unauthorized firmware.

  • Broken Seals: Anti-static bags or security seals have been opened.

Depending on the severity of the usage/damage, the deduction may range from 15% to 50% of the product price. Items damaged beyond repair due to misuse will not be refunded.

C. Shipping Costs

  • Defective / Wrong Item: OpenELAB covers the return shipping cost.

  • Customer Remorse (Changed Mind / Ordered Wrong Item): The customer is responsible for all return shipping costs to our designated return center (located in the US, Germany, or China, depending on your region). Original shipping fees are non-refundable unless required by local law.

3. Return Process (RMA)

To ensure a smooth return process, please follow these steps:

  1. Authorization: Contact us at info@openelab.io before returning any item. Returns without prior authorization will not be accepted.

  2. RMA Number: We will provide you with a Return Merchandise Authorization (RMA) number and the correct return address.

  3. Packing: Ship the item back in its original packaging with the RMA number clearly marked on the shipping label (not on the product box).

  4. Tracking: We strongly recommend using a trackable shipping method. OpenELAB is not responsible for returns lost in transit.
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RakWireless WisGate Developer D4HP LoRaWAN Gateway EU with POE

RakWireless WisGate Developer D4HP LoRaWAN Gateway EU with POE

The RAK7248 WisGate Developer D4H is a LoRaWAN Gateway composed of Raspberry Pi 4, RAK2287 Concentrator, and RAK2287 Pi HAT.

 

Core Components:

  • RAK2287 Concentrator:

    • Integrated GPS module

    • Heat sink for improved performance and thermal dissipation

    • Aluminum casing for durability

  • RAK2013 Cellular Pi HAT:

    • Based on Quectel EG95 LTE CAT4 module

    • Optimized for M2M and IoT applications

  • RAK2287 Chipset:

    • Uses Semtech SX1302 with built-in LoRa® concentrator IP core

    • Digital signal processing engine capable of receiving up to 8 LoRa packets with different spreading factors on different channels

    • Available in multiple variants for international standard bands

  • RAK2287 Pi HAT Board:

    • Raspberry Pi form factor converter board

    • One (1) 40-pin female Pi HAT connector

    • One mPCIe connector for integration with Raspberry Pi 4

 

Software & Usability:

  • Includes ready-to-use LoRaWAN Gateway OS

  • Connects directly to a LoRaWAN server

  • Developer-friendly and simple setup, even for non-technical users

 

Applications:

  • Prototyping

  • Proof-of-concept demonstrations

  • Evaluation projects

  • Smart Grid, Intelligent Farm, and other IoT enterprise applications

 

Cellular Module Variants (EG95-E vs EG95-NA):

Feature EG95-E EG95-NA
LTE FDD Bands B1/B3/B7/B8/B20/B28A B2/B4/B5/B12/B13
WCDMA Bands B1/B8 B2/B4/B5
GSM/EDGE Bands B3/B8 –
Region EMEA North America
Carrier Certification* – Verizon / AT&T / T-Mobile / Telus / U.S. Cellular / Rogers
Regulatory Certification* GCF / CE / RCM / FAC GCF / FCC / PTCRB / IC
Other Certifications* WHQL WHQL

 

Please Read: Helium is not accepting these gateways into the blockchain for now as the Alpha Hotspot program has ceased, consult using this Discord channel for details. If you want to actively participate in the Helium network and earn HNT please order our RAK Hotspot V2 instead.

 

Available Models

  • WisGate Developer D4H (RAK7248)- this is the base model with the Raspberry Pi 4 (RPi 4) and the RAK2287 with PiHAT
  • WisGate Developer D4H+ (RAK7248C)- this is the Cellular version that includes the RPi 4, RAK2287 with PiHAT, and the RAK2013 Cellular Pi HAT
  • WisGate Developer D4HP (RAK7248P)this version allows for powering the gateway via PoE by adding the RAK9003 Pi HAT to the base configuration (RPi 4 + RAK2287 with PiHAT + RAK9003)

 

Key Features

  • Refreshed Case design with a new MCU (Raspberry Pi4)
  • Preassembled, fully functioning LPWAN developer gateway
  • Full LoRaWAN® Stack support 
  • Supports for 8 channels
  • Band support: 865MHz, 868MHz, 915MHz, 920MHz, 923MHz
  • TX power up to 27dBm
  • RX Sensitivity: -139dBm
  • Integrates ZOE-M8Q GPS module
  • Quectel EG95 LTE module
  • PoE for the WisGate Developer D4HP(RAK7248P)

 

Certification

  • Ukraine Certification
  • IMDA Certification

 

Packaging

  • Product Dimensions: 90mm x 90mm x 195mm (LxWxH)
  • Product Weight: 630g

 

Package Inclusion

RAK7248 (Base model)

  • 1unit RAK7248 LPWAN Developer Gateway
  • 1pc LPWAN Antenna
  • 1pc GPS Antenna
  • 1pc Power Adaptor
  • 1pc SD Card

RAK7248P (variant with PoE module)

  • 1unit RAK7248P LPWAN Developer Gateway
  • 1pc LPWAN Antenna
  • 1pc GPS Antenna
  • 1pc Power Adaptor
  • 1pc SD Card

RAK7248C (LTE variant)

  • 1unit RAK7248C LPWAN Developer Gateway
  • 2x LTE Antenna
  • 1pc LoRa® Antenna
  • 1pc GPS Antenna
  • 1pc Power Adaptor
  • 1pc SD Card

 

Documentation

 

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1. General Shipping Information

  • We provide reliable shipping services with a tracking number for each order.
  • Shipping addresses must be entered in English and should not contain special symbols, so that the courier system can recognize your location correctly.
  • Please make sure your shipping address is accurate before placing your order. We ship strictly according to the address provided at checkout.
  • In-stock orders are usually dispatched within 1 business day after order confirmation.
  • Estimated delivery times refer to the period after dispatch and do not include order processing time, weekends, public holidays, customs inspection, or force majeure delays.
  • If you need to cancel or modify your order, please contact us before the order is marked as “Shipped”. Once shipped, the order cannot be canceled or changed.

🚀 Need Faster Shipping?

If you require expedited shipping, please contact our customer support team at info@openelab.io for a customized quote based on your destination.

2. Shipping Rates & Options

Shipping rates are calculated based on order value, destination, and available shipping methods. The final available options will be displayed at checkout.

2.1 Germany Domestic Shipping

Shipping Method Order Value Cost Est. Delivery
Deutsche Post €0.00 - €50.00 €4.95 2-4 Business Days
Deutsche Post Over €50.00 Free 2-4 Business Days
DHL Paket
(Faster Delivery)		 €0.00 - €50.00 €6.95 1-3 Business Days
DHL Paket
(Faster Delivery)		 €50.00 - €100.00 €2.00 1-3 Business Days
DHL Paket
(Faster Delivery)		 Over €100.00 Free 1-3 Business Days

2.2 Selected EU Countries / Regions

Available EU shipping destinations are shown at checkout based on your shipping address. For orders shipped to selected EU countries or regions outside Germany, we use FedEx Regional Economy.

Shipping Method Order Value Cost Est. Delivery
FedEx Regional Economy €0.00 - €100.00 €7.95 3-5 Business Days
FedEx Regional Economy Over €100.00 Free 3-5 Business Days

EU orders may be fulfilled from our Munich warehouse or, when applicable, from our Shenzhen warehouse depending on inventory availability. For EU member states, OpenELAB covers applicable import duties and taxes under DDP service where required.

2.3 United States

Region Shipping Method Order Value Cost Est. Delivery
Continental U.S.
(50 States)		 USPS Ground Advantage €0.00 - €45.00 €4.95 3-7 Business Days
USPS Ground Advantage Over €45.00 Free 3-7 Business Days
USPS Priority Mail €0.00 - €45.00 €16.95 1-4 Business Days
USPS Priority Mail Over €45.00 €14.95 1-4 Business Days
Non-Continental U.S.
(AK, HI, PR, etc.)		 USPS Ground Advantage €0.00 - €60.00 €6.95 5-9 Business Days
USPS Ground Advantage Over €60.00 Free 5-9 Business Days

Non-Continental U.S. regions include Alaska, American Samoa, Guam, Hawaii, the Marshall Islands, the Northern Mariana Islands, Palau, Puerto Rico, the U.S. Virgin Islands, and U.S. Armed Forces addresses.

2.4 International Destinations Outside the EU

For selected international destinations outside the EU, including Switzerland, the United Kingdom, and Norway, shipping rates are as follows:

Order Amount Shipping Cost
€0.00 - €300.00 €19.95
Over €300.00 Free

For non-EU destinations, import duties, taxes, and customs fees may be charged by the destination country and are the responsibility of the recipient.

3. Warehouses & Fulfillment

Our products may be stored in our Munich, Arlington, and Shenzhen warehouses. The actual shipping warehouse depends on product availability and destination.

3.1 Munich Warehouse

For products stored in our Munich warehouse, we use Deutsche Post or DHL Paket for domestic deliveries within Germany. For selected EU destinations outside Germany, we use FedEx Regional Economy.

3.2 Arlington Warehouse

For products stored in our Arlington warehouse, we use USPS or UPS for deliveries within the United States.

3.3 Shenzhen Warehouse

For pre-order items or products fulfilled directly from our Shenzhen warehouse, we arrange reliable international shipping based on destination and inventory status. For EU member states, OpenELAB covers applicable import duties and taxes under DDP service where required.

4. Inventory, Pre-orders & Split Shipments

  • Inventory Status: Please check the product page for real-time stock information. If an item is out of stock in our local warehouses, it may be marked as “Pre-order”.
  • Pre-order Fulfillment: Pre-order items may be shipped directly from Shenzhen or restocked to a local warehouse first before final delivery.
  • Split Shipments: If your order contains both in-stock and pre-order items, we may ship them separately. No additional shipping fee will be charged for split shipments caused by our fulfillment arrangement.

5. Customs, Taxes & Delivery Issues

5.1 Customs and Taxes

For EU Member States:
Whether shipped from Germany or China, OpenELAB covers applicable import duties and taxes under DDP service where required. Customers in EU member states should not be charged additional import duties or VAT upon delivery.

Important Notice for Non-EU Countries:
For destinations outside the European Union, such as Switzerland, Norway, and the United Kingdom, import duties, taxes, and customs fees may be charged by local authorities upon delivery. These fees are the responsibility of the recipient.

5.2 Damaged, Delayed, or Lost Parcels

Please inspect your parcel upon delivery where possible. If you notice visible damage, please report it to the courier and contact us as soon as possible. This does not affect your statutory consumer rights.

If your parcel is delayed, lost, returned to sender, or the tracking information has not updated for an unusual period of time, please contact us at info@openelab.io. We will assist you in checking the shipment status with the courier.

5.3 Incorrect Address or Failed Delivery

If a parcel cannot be delivered due to an incorrect or incomplete address provided by the customer, refusal of delivery, or failure to collect the parcel, additional shipping or return costs may apply.

6. VAT

For orders within the EU, VAT is collected at checkout according to the applicable destination rules. No additional VAT should be collected upon delivery for EU member state orders covered under our DDP shipping arrangement.