Elephant Robotics metaPanda Interactive Robot Pet Companion
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Elephant Robotics metaPanda Interactive Robot Pet Companion
Elephant Robotics metaPanda is an interactive robot pet companion designed around soft plush styling, expressive eye animation, voice interaction, touch response, and playful feeding behavior.
The product page describes metaPanda as a 6-DOF robotic companion with 8 sensitive sensors, 30+ voice commands, dozens of eye animations, personalized wake-up words, Type-C charging, and up to 12 hours of continuous operation after a full charge.
Features
- Touch-responsive companion - Equipped with 8 sensitive sensors so metaPanda can respond affectionately to touch interaction.
- Hug and heartbeat response - When picked up, metaPanda can wrap its arms around the user and provide a warm heartbeat-style response.
- 30+ voice commands - Supports interactive, control, functional, and emotional voice-command categories listed in the FAQ.
- Personalized wake-up word - Users can wake metaPanda by default wake words or teach a custom name with two or more syllables.
- Expressive eyes - The product page lists dozens of eye animations for emotional expression.
- Feeding interaction - When fed with the bamboo toy, metaPanda makes eating sounds and moves its head and limbs.
- Soft artificial fur - The page describes the artificial fur as soft, skin-friendly, and hypoallergenic.
- Type-C charging - The charging port is inside the left-side belly pocket, with charging status shown through the eye indicator light.
- Long play time - The FAQ lists about 8 hours for full charging and up to 12 hours of continuous operation after charging.
Specifications
| Model | Elephant Robotics metaPanda |
| Robot type | Interactive robot pet companion |
| Design | 6-DOF robotic companion design |
| Sensors | 8 sensitive touch sensors |
| Voice commands | 30+ commands; interactive, control, functional, and emotional categories listed |
| Wake-up words | Default wake words include metaPanda and Hi, meta; custom wake-up word learning is supported |
| Interaction | Touch response, voice response, hugging response, heartbeat-style feedback, feeding response |
| Eye animation | Dozens of eye animations listed |
| Charging interface | Type-C charging |
| Charging time | Approx. 8 hours according to the FAQ |
| Operating time | Up to 12 hours after a full charge |
| Shipping/listing weight | Approx. 7 kg |
Product Visuals
Application
- Companion interaction - Use metaPanda for voice, touch, eye-animation, and feeding interaction experiences.
- Gift and display - Use the soft plush panda format for gift, showroom, or interactive display scenarios.
- Education demos - Demonstrate robot pet interaction, voice commands, sensor response, and behavior design.
- Family entertainment - Use custom wake words, bamboo feeding, and eye expressions for playful daily interaction.
- Human-robot interaction testing - Evaluate how tactile, audio, and visual responses affect companion robot engagement.
- Robot pet collection - Pair with other robot pet platforms when building an interactive companion robot lineup.
Packing List
| Item | Quantity |
|---|---|
| metaPanda | x1 |
| User's Manual | x1 |
| Bamboo Toy | x1 |
| USB-C Cable | x1 |
| Comb | x1 |
| Lint Roller | x1 |
FAQ
Does metaPanda support a custom wake-up word?
Yes. The FAQ says users can say Learn wake up word, then speak a custom wake word in a quiet environment. The page recommends a name with two or more syllables.
What are the default wake words?
The FAQ lists metaPanda and Hi, meta as default wake words.
What voice commands are listed?
The FAQ lists interactive commands such as Shake head and Lie down, control commands such as Be quiet and Go to sleep, functional commands such as Bamboo and KungFu, and emotional commands such as Be happy and Be friendly.
How does the bamboo feeding interaction work?
The page says that when metaPanda is fed with the bamboo toy, it makes chewing sounds while moving its head and limbs.
How is it charged?
The charging port is inside the left-side belly pocket and uses Type-C charging.
How long does charging take?
The FAQ says charging takes about 8 hours and recommends charging overnight for full power.
How long can it operate after charging?
The FAQ says metaPanda can operate continuously for up to 12 hours after a full charge.
What is included in the package?
The confirmed packing list shows metaPanda x1, User's Manual x1, Bamboo Toy x1, USB-C Cable x1, Comb x1, and Lint Roller x1.
1. General Shipping Information
- We provide reliable shipping services with a tracking number for each order.
- Shipping addresses must be entered in English and should not contain special symbols, so that the courier system can recognize your location correctly.
- Please make sure your shipping address is accurate before placing your order. We ship strictly according to the address provided at checkout.
- In-stock orders are usually dispatched within 1 business day after order confirmation.
- Estimated delivery times refer to the period after dispatch and do not include order processing time, weekends, public holidays, customs inspection, or force majeure delays.
- If you need to cancel or modify your order, please contact us before the order is marked as “Shipped”. Once shipped, the order cannot be canceled or changed.
🚀 Need Faster Shipping?
If you require expedited shipping, please contact our customer support team at info@openelab.io for a customized quote based on your destination.
2. Shipping Rates & Options
Shipping rates are calculated based on order value, destination, and available shipping methods. The final available options will be displayed at checkout.
2.1 Germany Domestic Shipping
| Shipping Method | Order Value | Cost | Est. Delivery |
|---|---|---|---|
| Deutsche Post | €0.00 - €50.00 | €4.95 | 2-4 Business Days |
| Deutsche Post | Over €50.00 | Free | 2-4 Business Days |
|
DHL Paket (Faster Delivery) |
€0.00 - €50.00 | €6.95 | 1-3 Business Days |
|
DHL Paket (Faster Delivery) |
€50.00 - €100.00 | €2.00 | 1-3 Business Days |
|
DHL Paket (Faster Delivery) |
Over €100.00 | Free | 1-3 Business Days |
2.2 Selected EU Countries / Regions
Available EU shipping destinations are shown at checkout based on your shipping address. For orders shipped to selected EU countries or regions outside Germany, we use FedEx Regional Economy.
| Shipping Method | Order Value | Cost | Est. Delivery |
|---|---|---|---|
| FedEx Regional Economy | €0.00 - €100.00 | €7.95 | 3-5 Business Days |
| FedEx Regional Economy | Over €100.00 | Free | 3-5 Business Days |
EU orders may be fulfilled from our Munich warehouse or, when applicable, from our Shenzhen warehouse depending on inventory availability. For EU member states, OpenELAB covers applicable import duties and taxes under DDP service where required.
2.3 United States
| Region | Shipping Method | Order Value | Cost | Est. Delivery |
|---|---|---|---|---|
|
Continental U.S. (50 States) |
USPS Ground Advantage | €0.00 - €45.00 | €4.95 | 3-7 Business Days |
| USPS Ground Advantage | Over €45.00 | Free | 3-7 Business Days | |
| USPS Priority Mail | €0.00 - €45.00 | €16.95 | 1-4 Business Days | |
| USPS Priority Mail | Over €45.00 | €14.95 | 1-4 Business Days | |
|
Non-Continental U.S. (AK, HI, PR, etc.) |
USPS Ground Advantage | €0.00 - €60.00 | €6.95 | 5-9 Business Days |
| USPS Ground Advantage | Over €60.00 | Free | 5-9 Business Days |
Non-Continental U.S. regions include Alaska, American Samoa, Guam, Hawaii, the Marshall Islands, the Northern Mariana Islands, Palau, Puerto Rico, the U.S. Virgin Islands, and U.S. Armed Forces addresses.
2.4 International Destinations Outside the EU
For selected international destinations outside the EU, including Switzerland, the United Kingdom, and Norway, shipping rates are as follows:
| Order Amount | Shipping Cost |
|---|---|
| €0.00 - €300.00 | €19.95 |
| Over €300.00 | Free |
For non-EU destinations, import duties, taxes, and customs fees may be charged by the destination country and are the responsibility of the recipient.
3. Warehouses & Fulfillment
Our products may be stored in our Munich, Arlington, and Shenzhen warehouses. The actual shipping warehouse depends on product availability and destination.
3.1 Munich Warehouse
For products stored in our Munich warehouse, we use Deutsche Post or DHL Paket for domestic deliveries within Germany. For selected EU destinations outside Germany, we use FedEx Regional Economy.
3.2 Arlington Warehouse
For products stored in our Arlington warehouse, we use USPS or UPS for deliveries within the United States.
3.3 Shenzhen Warehouse
For pre-order items or products fulfilled directly from our Shenzhen warehouse, we arrange reliable international shipping based on destination and inventory status. For EU member states, OpenELAB covers applicable import duties and taxes under DDP service where required.
4. Inventory, Pre-orders & Split Shipments
- Inventory Status: Please check the product page for real-time stock information. If an item is out of stock in our local warehouses, it may be marked as “Pre-order”.
- Pre-order Fulfillment: Pre-order items may be shipped directly from Shenzhen or restocked to a local warehouse first before final delivery.
- Split Shipments: If your order contains both in-stock and pre-order items, we may ship them separately. No additional shipping fee will be charged for split shipments caused by our fulfillment arrangement.
5. Customs, Taxes & Delivery Issues
5.1 Customs and Taxes
For EU Member States:
Whether shipped from Germany or China, OpenELAB covers applicable import duties and taxes under DDP service where required. Customers in EU member states should not be charged additional import duties or VAT upon delivery.
For destinations outside the European Union, such as Switzerland, Norway, and the United Kingdom, import duties, taxes, and customs fees may be charged by local authorities upon delivery. These fees are the responsibility of the recipient.
5.2 Damaged, Delayed, or Lost Parcels
Please inspect your parcel upon delivery where possible. If you notice visible damage, please report it to the courier and contact us as soon as possible. This does not affect your statutory consumer rights.
If your parcel is delayed, lost, returned to sender, or the tracking information has not updated for an unusual period of time, please contact us at info@openelab.io. We will assist you in checking the shipment status with the courier.
5.3 Incorrect Address or Failed Delivery
If a parcel cannot be delivered due to an incorrect or incomplete address provided by the customer, refusal of delivery, or failure to collect the parcel, additional shipping or return costs may apply.
6. VAT
For orders within the EU, VAT is collected at checkout according to the applicable destination rules. No additional VAT should be collected upon delivery for EU member state orders covered under our DDP shipping arrangement.








