EleksMaker Blocky USB Hub NK5/4/3/2/1 Series
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EleksMaker Blocky USB Hub NK5/4/3/2/1 Series
As pioneers in modular switch technology, our team at ELEKSMAKER took a bold step in 2021 by designing and releasing the market's first modular USB switch, the KG01. This innovative product featured six metal button switches controlling six USB power output channels. Its unique combination of an aluminum alloy structure and a black immersion gold circuit board presented a hard-core, mechanical appearance that was both understated and luxurious, setting the trend in the desk setup community.
However, our success was not without challenges. We witnessed competitors rushing to imitate our design, leading to a surge in counterfeit, pirated, and substandard products. These infringements not only hurt our brand but also affected our loyal customers. Despite these obstacles, we remained undaunted. While piracy is indeed despicable and we are actively fighting to protect our rights, our primary focus is on continuous innovation and staying ahead of our competitors by creating superior products.
In 2022, we launched the second generation of our modular switch, featuring dock support and added switch indicators. That same year, we introduced the third-generation product, the PRO MAX, which included eight switches and two PD fast-charging outputs.
By the end of 2022, we unveiled our revolutionary NK series with the new NK5 modular switch. This latest iteration came equipped with RGB indicator lights, customizable lighting colors, and an added screen for real-time display, marking another milestone in our journey of innovation and leadership in the tech industry.
Effective Date: March 27, 2025
At OpenELAB, we are committed to providing accurate product descriptions and delivering high-quality products. If you experience any issues with your purchase, please notify us within 60 days of the shipment date.
1. Warranty Disclaimer
Unless explicitly stated in a specific agreement or purchase order, OpenELAB makes no warranties—express or implied—regarding the fitness, suitability, or merchantability of any product for a particular purpose or special use.
2. Warranty Policy
Warranty Period
The standard warranty period for products sold by OpenELAB is 12 months from the date of delivery.
Under this warranty, OpenELAB will make a reasonable effort to repair or replace products free of charge if defects are due to issues with raw materials, design, or manufacturing.
If the defect qualifies under this policy but falls outside the covered scope, reasonable charges may apply for repair or replacement.
After the warranty period, support may still be available at a reasonable fee.
Warranty Exclusions
The warranty does not apply in the following cases:
- The product is beyond the 12-month warranty period.
- Damage due to misuse, improper maintenance or storage, or failure to follow the user guide or manual.
- Issues caused by Force Majeure events (e.g., natural disasters, war, legal changes, etc.).
- Unauthorized repair attempts by the customer.
- The product is not defective but has been opened and is non-returnable by policy.
3. Returns & Refunds
If you're not satisfied with your purchase, you may be eligible for a return or exchange:
- Return for Refund: Within 15 days of receipt (unopened).
- Return for Replacement: Within 30 days of receipt (damaged or defective).
- Exchange Window: Up to 30 days from receipt.
Please email us at info@openelab.io for a return authorization before sending anything back.
Return Conditions
- Items must be in original, clean, and mint condition with packaging intact.
- Returns of damaged, used, scratched, modified, or programmed items will not be accepted.
- Include the receipt, a brief note with your name, order number, and reason for return.
Shipping & Fees
- Customers are responsible for return shipping to our warehouses in Europe, the US, or China.
- Refunds may be subject to additional shipping fees unless the return is due to our error.
- A flat €8 shipping fee will be deducted for returned items that originally qualified for free shipping.
Payment Platform Fees
For refunds processed through third-party platforms such as PayPal or Braintree, a standard 3.5% service fee may be deducted to cover payment processing costs.
