Hjem Waveshare 5+1 DOF High-Torque Serial Bus Servo Robotic Arm Kit

Waveshare 5+1 DOF High-Torque Serial Bus Servo Robotic Arm Kit

Ny
Salgspris €239,95
SKU: Waveshare-30256

📦 Location of the warehouse: China

Type: M3-S
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Gratis fragt fra 30€ i Tyskland, 50€ i EU!

- EU & US Countries Leveringstid: 5~10 arbejdsdage.

- Leveringstid til andre lande: 2~2,5 uger.

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Waveshare 5+1 DOF High-Torque Serial Bus Servo Robotic Arm Kit

Waveshare 5+1 DOF High-Torque Serial Bus Servo Robotic Arm Kit

The RoArm-M3 is a 5 + 1 DOF high-torque serial bus servo robotic arm kit, based on ESP32. It features a 2-DOF wrist joint, supports flexible expansion and secondary development, wireless control, and is compatible with LeRobot for advanced AI applications.

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, front view

Product Introduction

The RoArm-M3 series is a 5 + 1 DOF smart robotic arm designed for innovative applications. It features a lightweight structure with an effective payload of 0.2kg@0.5m, allowing flexible mounting on various mobile platforms. A 360° omnidirectional base combined with five flexible joints creates a workspace with a 1-meter diameter.

Its joint direct-drive design enhances repositioning precision and structural reliability, with innovative dual-drive technology doubling the shoulder joint torque. The onboard ESP32 MCU main control module supports multiple wireless control modes, providing extensive control interfaces and communication protocols for easy device connectivity.

A user-friendly, cross-platform WEB application offers a simple, visualized coordinate control mode for easy onboarding. Comprehensive graphic and video tutorials are provided for quick learning. Compatible with ROS2 and various host computers, it supports multiple wireless and wired communication modes. Expansion plates allow for customizing the EoAT (End of Arm Tooling) to meet diverse application requirements.

The RoArm-M3 series also supports the popular AI robotic arm project LeRobot, integrating its pretrained models, datasets with demonstrations, and simulation environments. This provides strong support for research in Deep Learning, Imitation Learning, and Reinforcement Learning. Developers can quickly deploy intelligent algorithms onto the RoArm-M3 using LeRobot's demos and algorithm libraries, expanding possibilities for innovative applications.

The RoArm-M3 series achieves an excellent balance between lightweight design, user-friendliness, expandability, and open innovation. It is a multi-functional robotic arm ideal for applications requiring flexibility, expandability, and ease of use, integrating intelligent control, human-machine interaction, and customizable development.

Version Options

Choose between the RoArm-M3-S and RoArm-M3-Pro. The RoArm-M3-Pro features 5 all-metal ST3235 bus servos, offering enhanced durability and stable backlash that does not increase with use.

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, version options

Parameter Comparison

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, parameter comparison

* Not including the weight of the table edge fixing clamp (290±10g).

Compatible with the popular AI robotic arm project - LeRobot

The RoArm-M3 robotic arm series seamlessly integrates with the open-source LeRobot framework on Hugging Face. This provides core resources including pretrained models, datasets from human demonstrations, and simulation environments. When paired with an N-VIDIA Jetson Orin NX motherboard or a PC with an N-VIDIA discrete GPU, users can experience the complete process of Imitation Learning and Reinforcement Learning projects.

Flexible Joints & Omnidirectional Space

Featuring a 360° rotation base and flexible joints, the RoArm-M3 creates an omnidirectional operating space with a 1-meter diameter, enabling free movement in all directions.5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, supports omnidirectional operating space with a 1-meter diameter

2 DOF Wrist Joint + EoAT for More Flexible Clamping

Equipped with a 2-DOF wrist joint offering pitch and horizontal rotation support, this robotic arm ensures seamless coordination with the End of Arm Tooling (EoAT) for multi-dimensional clamping and operation.

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, with 2 DOF wrist joint

Easy to Control via Cross-platform Web Application

No app installation is required. Access and control the RoArm-M3 via a simple web application on mobile phones, tablets, or computers. This open-source Web App also supports secondary development for custom user interfaces and new functions.

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, supports controlling via Web Application

Completely Open Source for Secondary Development

The control codes and communication interface documents for the RoArm-M3 series are fully open source, supporting secondary development across multiple languages and devices. Modularized demos and tutorials are provided to help beginners get started easily.

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, open source for secondary development

Joint Direct-Drive Design: Feedback Precision up to 0.088°

Achieve highly accurate joint angle feedback directly via a 12-bit high-precision magnetic encoder, without reduction groups. This allows for precise calculation of the actual position of the current target point based on feedback.

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, with 12-bit high-precision magnetic encoder

Innovative Dual-Drive Technology Doubles Shoulder Joint Torque

A specially developed dual-drive control algorithm enables two servos at the shoulder joint to coordinate their output torque effectively, significantly enhancing the power and overall load capacity of the RoArm-M3 Series.

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, adopts innovative dual-drive technology

Direct-Drive Clamp Enables Precise Force Control

The direct-drive clamp design allows precise programmatic control of clamping force, making it ideal for handling delicate objects without excessive pressure.

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, adopts direct-drive clamp

Dynamic External Force Adaptive Control

Enable this function to limit the maximum torque for each joint. If external force exceeds the configurable torque threshold, the robotic arm will rotate in response, returning to its specified position when the force decreases.

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, supports dynamic external force adaptive control

One-Click Automatic Recording: Easy to Create Actions

The RoArm-M3 can save JSON instructions for robot control as task files directly to the ESP32's Flash memory, ensuring data retention even without power. These task files allow the robotic arm to perform complex and repetitive operations.

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, can save JSON instructions for robot control

Accurately Reach the Target by Entering Coordinates

Utilize the open-source inverse kinematics control algorithm in the three-dimensional Cartesian coordinate system. By inputting the target position, the robot arm accurately reaches the point by calculating each joint's rotation angle.

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, inverse kinematics control algorithm demo

Curve Velocity Control for Smoother Movement

The curve velocity control algorithm ensures smoother and more natural robotic arm movement, eliminating oscillations during start and stop phases.

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, supports curve velocity control algorithm

ESP-NOW Wireless Control: Low-Delay Remote Collaboration

ESP-NOW is a low-delay ad hoc wireless communication protocol that operates without network infrastructure. Control multiple robotic arms wirelessly with broadcast, group, or one-to-one control methods.

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, supports ESP-NOW wireless control

* Note: Broadcast control has no device limitations, while group control supports up to 20 devices. Refer to the WIKI for details.

Supports Leading-Following Control Mode Based on ESP-NOW

In Leading-following control mode, the Leader robotic arm transmits its joint angle information via ESP-NOW. Follower robotic arms then precisely imitate these actions in real time.

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, Leading-following control mode demo

Multiple Control Interfaces, Multi-Device and Language Support

Beyond the WEB application, the RoArm-M3 series can be controlled via HTTP protocol network requests, serial communication, or USB communication, sending JSON commands and receiving feedback from various controllers.

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, with multiple Control interfaces

Multiple Installation Methods for Integrating into Your Application

Various installation schemes and secondary development resources are provided, allowing flexible integration into diverse projects and applications.

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, supports multiple installation methods

Easy to Install Different Peripherals

The upper arm's main structure features two 1020 European standard aluminum rails, enabling easy installation of additional peripherals with boat nuts and M4 screws to meet specific needs.

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, easy To install different peripherals

Supports Installing a Camera to Extend Visual Applications

Includes a camera holder and open-source drawings. Directly install a compatible camera or adapt others for advanced visual applications.

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, supports installing a camera

* for reference only, only the LED light is included.

Onboard ESP32 Main Control Board

Features a powerful ESP32 main control MCU supporting multiple wireless communication protocols, with abundant open-source resources to facilitate secondary development of innovative applications.

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, onboard ESP32 Main control board

Compatible with ROS2: Provides Model Establishment File and Supports Multi-Device Cooperation

Offers ROS2 communication nodes, a URDF model description file, and a beginner-friendly ROS2 tutorial.

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, compatible with ROS2

Rich Tutorial Resources for Secondary Development

Comprehensive unit tutorials and cases covering various functions and common application scenarios are provided to help users quickly master secondary development.

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, provides rich tutorial resources

General Driver Board for Robots

The onboard driver board features rich interfaces and resources for innovative development and functional expansion.

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, General Driver Board onboard components

  • ESP32-WROOM-32 controller module: Can be developed using Arduino IDE.
  • IPEX 1 WIFI connector: For connecting WIFI antenna to increase wireless communication distance.
  • LIDAR interface: Integrated LIDAR adapter function.
  • I2C peripheral expansion interface: For connecting with OLED screen or other I2C sensors.
  • Reset Button: Press and release to reboot the ESP32.
  • Download button: Press when powering on to enter download mode.
  • DC-DC 5V voltage regulator circuit: Provides power supply for host computers such as Raspberry Pi or Jetson Nano.
  • Type-C port (LADAR): LIDAR data transmission.
  • Type-C port (USB): ESP32 communication interface, for uploading programs to ESP32.
  • XH2.54 power port: Supports DC 7~13V input, can directly power the serial bus servos and motors.
  • INA219: Voltage/current monitoring chip.
  • Power ON/OFF: External power supply ON/OFF.
  • ST series serial bus servo interface: For connecting with ST3215 / ST3235 serial bus servo.
  • Motor interface PH2.0 6P: Group B interface for motor with encoder.
  • Motor interface PH2.0 6P: Group A interface for motor with encoder.
  • Motor interface PH2.0 2P: Group A interface for motor without encoder.
  • Motor interface PH2.0 2P: Group B interface for motor without encoder.
  • AK09918C: 3-axis electronic compass.
  • QMI8658C: 6-axis motion sensor.
  • TB6612FNG: Motor Control Chip.
  • Serial bus servo control circuit: For controlling multiple ST3215 serial bus servos and obtaining servos feedback.
  • TF card slot: Can be used to store logs or WIFI configurations.
  • 40PIN GPIO header: For connecting with Raspberry Pi or other host boards.
  • 40PIN extended header: Easy to use the GPIO pins of Raspberry Pi or other host boards.
  • CP-2102: UART to USB, for LIDAR data transmission.
  • CP-2102: UART to USB, for ESP32 communication.
  • Automatic download circuit: For uploading programs to the ESP32 without pressing the EN and BOOT buttons.

Diversified Onboard Resources Supports Function Expansion

Integrated with INA219 battery voltage monitoring and a 9-axis IMU sensor, enabling extensive function expansion and innovation.

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, with INA219 battery voltage Monitoring and 9-axis IMU sensor 5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, with OLED screen and LED light

Mouse Drag-and-Drop Interaction

Utilize Web applications and desktop software (open-source Python programs) to set action instructions with mouse presses and releases, providing flexible control over the robotic arm.

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, mouse drag-and-drop demo

Specifications

Feature Detail
DOF 5 + 1
Work space Horizontal diameter: 1120mm (Max, 360° omnidirectional), Vertical: 798mm (Max)
Operating voltage 12V 5A power supply, supports 3S Lithium batteries (NOT included)
Load capacity 0.2kg@0.5m
Repositioning precision ~ 5mm
Servo rotation speed 40rpm (no-load, no torque limit)
Operating range BASE-360°, SHOULDER-180°, ELBOW-225°, HAND-135°/270°
Drive type TTL Serial bus servo, direct-drive joint
Servo numbers 7
Joint angle sensor 12-bit 360° magnetic encoder
Servo torque 30KG.CM @12V, 20KG·CM @ 12V (EoAT)
Joint feedback information servo status, joint angle, rotation speed, joint load, servo voltage, servo current, servo temperature and servo working mode
Main control ESP32-WROOM-32
Main control module features WiFi, BT, Dual Core, 240MHz
Wireless control mode 2.4G-WiFi, ESP-NOW
Wired control mode USB, UART
Manual operation mode WEB control interface
Host operation mode UART / USB / WEB commands in JSON data format
Host support USB connection devices such as Raspberry Pi, Jetson Orin Nano, and PC.
EoAT function clamp function by default, can be changed as an additional degree of freedom
LED power ≤1.5W
OLED screen size 0.91inch
Other functions 2-ch 12V power supply switch, 9-DOF IMU
Robotic arm weight RoArm-M3-S: 973.5±15g
RoArm-M3-Pro: 1020.8g±15g
(Not including the weight of the table edge fixing clamp)
Table edge fixing clamp weight 290±10g
Supported table edge thickness of the clamp 72mm
Demo 3D Cartesian coordinate system control (inverse kinematics control); Dynamic external force adaptive control; Joint angle control; Operating information feedback; FLASH files system operation; Steps recording and replaying; ESP-NOW control; Leading-Following mode (Hand guiding control); LED control; 12V power supply ON/OFF control; WiFi function settings; Set startup tasks; Serial bus servo settings; Feedback mode setting, etc. (Note: Please refer to the WIKI for more details)

Product & Packaging Show

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, product show

Dimensions

5 + 1 DOF High-Torque Serial Bus Servo Robotic Arm Kit, outline dimensions

 1. Generel forsendelsesinformation

  • Vi tilbyder premium forsendelsesmetoder med et sporingsnummer for hver ordre.
  • Forsendelsesadressen skal indtastes på engelsk uden særlige symboler for at hjælpe kurerfirmaet med at genkende din adresse i systemet. Vi sender til den adresse, du har angivet. Underret os venligst om eventuelle adresseændringer, inden din ordre får status "Afsendt" for at undgå tab af pakke.
  • Kontakt venligst vores kundeservice med det samme, hvis du har brug for at annullere eller ændre en ordre. Når din ordre har status "Afsendt", kan den ikke længere annulleres eller ændres på nogen måde. For at undgå komplikationer, tjek venligst din indkøbskurv igen inden betaling.
  • Vi kan sende alle lagervarer inden for 1 hverdag, når din ordre er bekræftet.
  • Alle varer bliver inspiceret før afsendelse og er omhyggeligt pakket i hånden.
  • Ved standard kurerpraksis skal du kontrollere pakkens indhold, før du kvitterer for dine varer. Ellers kan vi ikke holdes ansvarlige for eventuelle skader, der måtte være opstået under transport.

 

2. Forsendelsesmuligheder for Tyskland, EU*-lande og USA

(For produkter på lager i München, lager i Long Beach)

2.1 Forsendelsesmuligheder for en ordre op til €30 i Tyskland, €50 i EU* eller €45 i USA:

Leveringsmuligheder:

Leveringsmuligheder Tyskland EU*
Deutsche Post

€3.5 
Ankommer inden for 3-4 hverdage
€6 
Ankommer inden for 5-9 hverdage
DHL Paket

€6 
Ankommer inden for 2-3 hverdage
€15 
Ankommer inden for 3-7 hverdage
DHL Express

€14 
Ankommer inden for 1-2 hverdage
€65 
Ankommer inden for 2-3 hverdage
Leveringsmuligheder Kontinentale USA Ikke-kontinentale USA
USPS Ground Advantage

€4.95 
Ankommer inden for 3-7 hverdage
€6.95 
Ankommer inden for 5-9 hverdage
UPS Express

€11.95 
Ankommer inden for 2-4 hverdage
€13.95 
Ankommer inden for 3-7 hverdage

 

 

2.2 Gratis forsendelsesmuligheder for en ordre over €30 i Tyskland, €50 i EU* eller €45 i USA:

Gratis leveringsmuligheder Tyskland EU*
Deutsche Post

Gratis over €30 Gratis over €50
DHL Paket 

+ €2 for over €30 / Gratis over €60 + €8 for over €50 / Gratis over €80
DHL Express 

+ €10 for over €30 + €60 for over €50
Gratis leveringsmuligheder Kontinentale USA Ikke-kontinentale USA
USPS Ground Advantage

Gratis over €45 Gratis over €60
UPS Express 

+ € 8,95 for over €45 + € 11,95 for over €45

  • Visse EU-lande er ikke inkluderet i vores EU-zone definition: Storbritannien (undtagen Irland), Schweiz, Liechtenstein, Vatikanstaten, Albanien, Hviderusland, Norge, Ukraine og Island. For de ovennævnte lande gælder reglen for international forsendelse.
  • Regionerne i Ikke-kontinentale USA inkluderer: AlaskaAmerikansk SamoaGuamHawaii, den Marshalløerne, den NordmarianernePalauPuerto Rico, den De Amerikanske Jomfruøer, den De væbnede styrker i Amerika, den De væbnede styrker i Europa, den De væbnede styrker i Stillehavet, og USA's fjerntliggende øer. Forsendelse og levering til disse områder er underlagt Forsendelsesregler for ikke-kontinentale USA.
  

2.3 Forsendelsesmuligheder for internationale lande:

(via Deutsche Post eller YunExpress)

Ordrebeløb International
€0 - €15 €8
€15 - €30 €7
€30 - €50 €6
€50 og derover €4

Vigtig meddelelse:

  • Bekræft venligst lagerplaceringen på produktsiden, inden du afgiver din ordre, for at bekræfte leveringstider. 
  • For produkter på Shenzhen-lageret sender vi typisk først produkterne fra Shenzhen-lageret til vores lager i München eller Long Beach, hvilket tager omkring 1,5 uge. Når vi modtager forsendelsen i München/Long Beach, sender vi varerne til dig. Vi arrangerer kun YunExpress-forsendelse fra Shenzhen for ordrer med produkter på Shenzhen-lageret til en værdi af mere end €50.
  • Hvis når du afgiver en ordre med produkter fra både München og Shenzhen lagre, sender vi først produkterne fra lageret i München, og derefter sender vi de resterende produkter til dig, når vi modtager dem fra Shenzhen.

   

3. Internationalt lager

Vores produkter opbevares i både vores lager i München og Shenzhen for at tilbyde mere fleksible logistikløsninger, der er tilpasset forskellige regioner og kundebehov. På hver produkts beskrivelsesside angiver vi den specifikke lagerplacering for at hjælpe dig med bedre at planlægge dit køb og leveringsplan.
 

3.1 Tysk Lager

For produkter, der opbevares på vores lager i München, bruger vi enten Deutsche Post eller DHL til forsendelse, afhængigt af pakkens størrelse. Logistikken inden for Tyskland er meget effektiv med en estimeret leveringstid på 2-4 arbejdsdage, hvilket sikrer, at du modtager din ordre hurtigt og bekvemt. For vesteuropæiske EU-lande er den estimerede leveringstid 4-6 arbejdsdage. For østeuropæiske EU-lande er den estimerede leveringstid 6-8 arbejdsdage.
 

3.2 Amerikansk lager

For produkter, der opbevares på vores lager i Long Beach, bruger vi enten USPS eller UPS til forsendelse, afhængigt af pakkens størrelse. Logistikken inden for USA er meget effektiv med en estimeret leveringstid på 3-7 arbejdsdage, hvilket sikrer, at du modtager din ordre hurtigt og bekvemt.    

3.3 Kinesisk lager

Vi arrangerer kun YunExpress-ekspresforsendelse fra Shenzhen for ordrer med produkter på Shenzhen-lageret til en værdi af mere end €50. Ordrer, der sendes direkte fra vores Shenzhen-lager, håndteres af YunExpress. På grund af kompleksiteten ved international forsendelse er den estimerede leveringstid for disse pakker omkring 10 arbejdsdage, selvom dette kan variere lidt på grund af toldprocesser eller andre ukontrollerbare faktorer. Ellers vil produkterne først blive sendt fra Kina til vores lager i München og derefter sendt til den endelige destination. 
  
For at sikre, at din ordre leveres inden for den ønskede tidsramme, anbefaler vi, at du gennemgår lagerinformationen, der er angivet på produktsiderne, før du afgiver din ordre, og vælger den passende forsendelsesmulighed. Hvis du har spørgsmål eller har brug for yderligere hjælp, er du velkommen til at kontakte vores kundesupport – vi er her for at hjælpe dig!
   
       

4. Told og skatter

4.1 Hvordan håndterer OpenELAB told ved import eller eksport?

Uanset om forsendelsen sker fra Tyskland eller Kina, dækker vi alle importafgifter og skatter, så du modtager din pakke uden ekstra omkostninger eller besvær med tolden.  
  

4.2 Hvordan opkræves moms, når kunden afgiver en ordre hos OpenELAB?

I overensstemmelse med de nyeste momsregler for e-handel i EU har OpenELAB ret til at opkræve momsbeløbet. Den gældende standardmomsrate afhænger af den europæiske regerings frihed til at fastsætte tal og niveau. Et sådant momsbeløb vil blive opkrævet, når du afgiver en ordre hos OpenELAB. Kontakt venligst OpenELAB, hvis du har spørgsmål vedrørende betalingen af denne moms.  
  

4.3 Hvilken slags gebyr vil blive opkrævet udover moms?

Bortset fra moms vil OpenELAB opkræve et eventuelt håndteringsgebyr, når du afgiver en indkøbsordre, hvilket inkluderer, men ikke er begrænset til toldafgift, importmoms, fragtomkostninger osv. Toldafgift og importmoms betales ved import af varer fra uden for EU til et EU-land, og dette beløb beregnes som en procentdel af varernes toldværdi. Bemærk venligst, at det kan tage 1-2 arbejdsdage for Deutsche Post/DHL/FEDEX eller 3-4 arbejdsdage for YunExpress, før status opdateres.


Ikrafttrædelsesdato: 7. august 2025

Hos OpenELAB er vi forpligtet til at levere nøjagtige produktbeskrivelser og levere produkter af høj kvalitet. Hvis du oplever problemer med dit køb, bedes du underrette os inden for 30 dage efter forsendelsesdatoen.

  

1. Ansvarsfraskrivelse for garanti

Medmindre det udtrykkeligt er angivet i en specifik aftale eller indkøbsordre, giver OpenELAB ingen garantier—hverken udtrykkelige eller underforståede—vedrørende egnethed, anvendelighed eller salgbarhed af noget produkt til et bestemt formål eller særlig brug.

  

2. Garanti Politik

Garantiperiode

Den standard garantiperiode for produkter solgt af OpenELAB er 12 måneder fra leveringsdatoen.

Under denne garanti vil OpenELAB gøre en rimelig indsats for at reparere eller udskifte produkter gratis, hvis fejl skyldes problemer med råmaterialer, design eller produktion.

Hvis fejlen kvalificerer sig under denne politik, men falder uden for det dækkede område, kan rimelige omkostninger gælde for reparation eller udskiftning.

Efter garantiperioden kan support stadig være tilgængelig mod et rimeligt gebyr.

  

Garantiafgrænsninger

Garantien gælder ikke i følgende tilfælde:

  • Produktet er uden for den 12-måneders garantiperiode.
  • Skade på grund af misbrug, forkert vedligeholdelse eller opbevaring, eller manglende overholdelse af brugervejledning eller manual.
  • Problemer forårsaget af Force Majeure-begivenheder (f.eks. naturkatastrofer, krig, lovændringer osv.).
  • Uautoriserede reparationsforsøg foretaget af kunden.
  • Produktet er ikke defekt, men er åbnet og kan ikke returneres ifølge politikken.

   

3. Returneringer & Refunderinger

Hvis du ikke er tilfreds med dit køb, kan du være berettiget til en returnering eller ombytning:

  • Returnering til refundering: Inden for 15 dage efter modtagelse (uåbnet).
  • Returnering til udskiftning: Inden for 30 dage efter modtagelse (beskadiget eller defekt).
  • Byttevindue: Op til 30 dage fra modtagelse.

Send os venligst en e-mail på info@openelab.io for en returautorisation før du sender noget tilbage.

  

Returneringsbetingelser

  • Varerne skal være i original, ren og fejlfri stand med emballagen intakt.
  • Returneringer af beskadigede, brugte, ridset, modificerede eller programmerede varer vil ikke blive accepteret.
  • Inkluder kvitteringen, en kort note med dit navn, ordrenummer og årsag til returnering.

  

Forsendelse & Gebyrer

  • Kunder er ansvarlige for returfragt til vores lagre i Europa, USA eller Kina.
  • Hvis en returnering anmodes på grund af kundens årsager (f.eks. ændring af mening, forkert ordre osv.), vil både den oprindelige forsendelsesomkostning og returforsendelsesomkostningen blive trukket fra refunderingen.
  • For returneringer på grund af kundens årsager, vil vi generere og levere en returforsendelseslabel. 

 

Betalingsplatformgebyrer

For alle refunderinger anmodet på grund af kundens årsager, vil et standard servicegebyr blive trukket fra refunderingen, som opkræves af betalingsplatformene. De specifikke gebyrer er som følger:

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